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50+ Years
experience
Emergency
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Trusted Plumbing and Heating Solutions Since 1912
Edward Bays has been a trusted name in plumbing and heating solutions since 1912, serving residential and commercial clients with expertise honed over a century. Our Gas Safe registered engineers and Oftec-certified professionals deliver tailored installations, maintenance, and emergency repairs, prioritising safety, efficiency, and customer satisfaction. With a commitment to innovation, we integrate renewable technologies like air and ground source heat pumps, ensuring sustainable solutions for modern needs. Our 24/7 emergency service underscores our dedication to reliability, while our mechanical design and contracting divisions handle complex projects from plant rooms to underfloor heating systems.

Backed by accreditations and a team with decades of collective experience, we combine tradition with cutting-edge practices to meet evolving industry standards. Customer testimonials highlight our prompt response times, technical proficiency, and transparent communication, reinforcing our reputation as a leader in Wiltshire's heating and plumbing sector. Whether upgrading boilers under government schemes or designing bespoke bathroom suites, we maintain the highest standards of craftsmanship and client care.
Services
Domestic Plumbing Commercial Plumbing Contracting Services Renewables Emergency Repairs Boiler Upgrades Underfloor Heating Air Conditioning Water Treatment Swimming Pool Systems
Details
  • Year established: 1912
Highlights and features
  • We have over 110 years of experience in the plumbing and heating industry
  • Our engineers are Gas Safe and Oftec accredited for safety and compliance
  • We offer 24/7 emergency call-out service for urgent plumbing/heating issues
  • We specialise in renewable energy solutions like air and ground source heat pumps
  • Our tailored contracting services handle complex commercial projects from design to completion
Associations and certifications
  • Gas Safe Register
  • Oftec
  • F-Gas Certification
What people say
Excellent service Professional and courteous Back up and running Prompt, professional solutions Happy customer for 15 years
Services
Domestic Plumbing
Our skilled plumbers handle all residential needs from minor repairs to full bathroom and kitchen installations. Using premium materials and modern techniques, we ensure durable, code-compliant systems that enhance home functionality while minimising disruption to daily life.
Commercial Plumbing
We provide comprehensive solutions for hotels, schools, and commercial buildings, including complex pipework, sanitation systems, and emergency repairs. Our team ensures minimal downtime while maintaining strict health and safety standards across all commercial properties.
Renewable Heating
Specialists in air and ground source heat pumps, we deliver sustainable heating systems that reduce carbon footprints and energy costs. Our installations include smart controls for optimal efficiency and qualify for government boiler upgrade schemes.
24/7 Emergency Repairs
Gas leaks, boiler failures, and plumbing emergencies receive immediate attention through our round-the-clock service. Engineers typically arrive within 90 minutes, equipped to resolve critical issues safely and efficiently to restore normal operations.
Contracting Services
From mechanical design to plant room installations, we manage large-scale projects with precision engineering and project management expertise. Our turnkey solutions cover heating, ventilation, water treatment, and underfloor systems for new builds and renovations.
Questions
What plumbing and heating services do you offer for homeowners?
We provide full domestic services including boiler installations, bathroom/kitchen plumbing, emergency repairs, and renewable heating systems like air source heat pumps.
Are your engineers qualified for gas and oil systems?
Yes, all our gas engineers are Gas Safe registered, and our oil specialists hold Oftec certifications for safe, compliant installations and repairs.
Do you provide emergency plumbing services outside regular hours?
We operate a 24/7 emergency call-out service for urgent issues like gas leaks, heating failures, and plumbing emergencies across Wiltshire.
Can you help with renewable energy heating solutions?
Yes, we specialise in renewable systems including air and ground source heat pumps, biomass boilers, and solar thermal installations with expert advice on suitability.
Are you part of the Boiler Upgrade Scheme?
Yes, we're approved to install energy-efficient boilers under the government scheme, helping customers reduce energy bills and carbon emissions.