Business Details
19 Years
experience
Emergency
services
Expert Plumbing and Heating Services in Faringdon
The Purple Plumbing People is a family-run business with over 60 years of combined experience in the plumbing and heating industry. Established to provide a professional and comprehensive service, we specialise in boiler servicing and replacement, central heating installations, and general plumbing solutions. Our engineers are Gas Safe and Oftec registered, qualified to work with gas, oil, and LPG systems. Based in Faringdon, Oxfordshire, we serve surrounding areas including Lechlade, Highworth, and Cirencester. Our commitment to quality is reflected in our customer charter, ensuring transparency, competitive pricing, and a focus on client satisfaction.We pride ourselves on employing qualified engineers directly, avoiding subcontractors, and maintaining rigorous training standards. Our sister company, Lavender Bathrooms, extends our expertise to bespoke bathroom installations. With testimonials highlighting punctuality, professionalism, and technical excellence, we prioritise reliability and clear communication. Our service plans aim to prevent unexpected costs, while our emergency support ensures rapid response when needed. This combination of experience, accreditation, and customer-centric values positions us as trusted specialists in residential and commercial plumbing solutions.
Services
Boiler Servicing
Central Heating Installations
Emergency Plumbing
Bathroom Renovations
Hot Water Systems
Gas Safety Certificates
Underfloor Heating
Smart Thermostats
Landlord Services
Pipe Repairs
Details
- Year established: 2007
Highlights and features
- We offer 60+ years combined experience in plumbing and heating engineering
- Our engineers are directly employed and Gas Safe/Oftec registered
- We provide 24/7 emergency call-out service for urgent heating issues
- Family-run business with strict quality control and customer charter
- Sister company Lavender Bathrooms offers integrated bathroom design solutions
Associations and certifications
- Gas Safe Register
- Oftec
What people say
Very professional service
Ultra reliable
Friendly, fast and efficient
Excellent company
Highly recommend
Services
Boiler Servicing
Our Gas Safe engineers provide annual boiler servicing to ensure safe, efficient operation. This includes combustion analysis, component checks, and flue gas testing. Regular maintenance extends boiler lifespan and prevents unexpected breakdowns, particularly crucial during winter months. We service all fuel types including gas, oil, and LPG systems.
Central Heating Installations
We design and install complete central heating systems tailored to property requirements. Services cover radiator placement, pipework configuration, and boiler integration. Our expertise includes conventional, combi, and system boiler setups with options for smart thermostat control. All installations comply with current building regulations and energy efficiency standards.
Emergency Plumbing
Urgent plumbing assistance available for burst pipes, leaks, and heating failures. Our rapid response team operates extended hours to minimise property damage. Common emergency interventions include pipe freezing, pressure testing, and temporary system repairs to restore functionality before permanent solutions.
Bathroom Renovations
Collaborating with Lavender Bathrooms, we deliver full bathroom installations from concept to completion. Services include layout design, plumbing integration, and accessibility adaptations. Our approach balances aesthetic appeal with practical functionality, catering to both modern and traditional styles while ensuring waterproofing and ventilation compliance.
Gas Safety Certificates
Mandatory annual gas safety inspections for rental properties conducted by certified engineers. The process involves appliance testing, flue integrity checks, and written certification. We provide detailed reports valid for 12 months, ensuring landlords meet legal requirements while maintaining tenant safety.
People
Roly Paterson
Founder
Established the business over 15 years ago with a commitment to quality plumbing services. Expanded service offerings to include oil and LPG systems while maintaining rigorous engineer training standards. Oversees operational excellence and customer satisfaction across all projects.
Susan Paterson
Business Development Director
Responsible for strategic growth and customer relations. Implemented the company's customer charter focusing on transparent pricing and service guarantees. Ensures continuous professional development for engineering staff to maintain technical excellence and regulatory compliance.
Ben
Senior Plumber
8-year company veteran with qualifications in domestic and commercial plumbing. Specialises in natural gas systems and unvented cylinder installations. Recognised for meticulous workmanship and customer-focused approach during bathroom renovations and emergency repair calls.
Zak
Heating Engineer
3-year team member qualified in gas meter installations and boiler maintenance. Provides technical expertise for LPG system upgrades and central heating optimisations. Combines F1 racing enthusiasm with precision engineering standards in all service deliveries.
Questions
Do you provide emergency plumbing services?
Yes, we offer a limited 24/7 emergency call-out service for urgent heating and plumbing issues outside standard working hours.
Are your engineers Gas Safe registered?
All our plumbing and heating engineers hold current Gas Safe and Oftec certifications for gas, oil, and LPG systems.
What areas do you cover?
We operate from Faringdon across Oxfordshire and surrounding areas including Cirencester, Highworth, and Swindon within reasonable travelling distance.
Do you offer boiler service plans?
Yes, our monthly service plans from £8.99 include annual boiler servicing, priority appointments, and discounted labour rates for ongoing maintenance.
Can you help with bathroom installations?
Through our sister company Lavender Bathrooms, we provide complete bathroom design and installation services tailored to your space and requirements.
How experienced is your team?
Our engineers have over 60 years combined experience with specialist qualifications in all major plumbing and heating system types.
