Your Safety, Our Priority
A Family-Run Business with Over 25 Years of Experience
Established in 1989, KDE Limited has become a trusted name for high-quality electrical, plumbing, heating, and bathroom services across Cheshire and North Wales. We pride ourselves on our exceptional customer care, reliability, competitive pricing, and unwavering attention to detail. Our skilled and experienced team are dedicated to exceeding your expectations and delivering outstanding results.
Electrical
Our qualified electricians are adept in all aspects of electrical work, from installations and repairs to safety inspections and fault finding. We are equipped to handle both residential and commercial electrical needs.
Plumbing
Our experienced plumbers are skilled in repairs, installations, and maintenance across all aspects of plumbing systems, including boilers, faucets, leaks, and drainage. We also provide comprehensive emergency plumbing services.
Heating
Our certified heating engineers are experienced in installing, repairing, and maintaining boilers, central heating systems, and radiators. We pride ourselves on our ability to keep your home comfortable and energy-efficient.
Bathroom
Our skilled bathroom specialists can help you design, install, and remodel your dream bathroom. We offer a comprehensive range of services, from wet room renovations to full bathroom installations.
Our Commitment
At KDE, we are committed to:
- Providing responsive and personalized customer service.
- Delivering exceptional workmanship and attention to detail.
- Offering competitive pricing and clear, upfront quotes.
- Ensuring the highest quality materials and components.
- Maintaining open communication and transparency throughout the process.
Our Values
Our business is built on the core values of:
- Integrity: We operate with honesty and transparency.
- Excellence: We strive to deliver the highest quality services.
- Professionalism: We maintain a courteous and respectful demeanor.
- Customer Focus: Your satisfaction is our top priority.
- Sustainability: We continuously seek ways to reduce our environmental impact.
Installation Issues and Poor Communication
Several reviewers have expressed dissatisfaction with KDE's services, citing issues with communication and workmanship. Bob Sapp had a cooker installed, but the technicians allegedly ripped the floor installing it and refused to fix the damage, claiming it would not be profitable. Alastair Buchanan reported that technicians failed to show up for a scheduled appointment, and when they finally arrived, they spent an excessive amount of time outside, resulting in a hefty bill.
Positive Experiences
On the other hand, some reviewers have had positive encounters with KDE. Robert Bennison praised the professionalism and promptness of Aaron, who fixed his heating issue and performed a boiler service. Claudia Wild was impressed with Luke's work on her Heat Interface Unit, which he repairs, and Stuart Penrose appreciated the friendly and polite services provided by Keith Darlington, a customer service representative.
Poor Professionalism and Service
Rebecca Green was left unimpressed with the technicians' behavior, citing a close call where they nearly ran her over while parking. Michael was also frustrated with KDE's service, as they failed to request a part he needed, leaving him without heat for several days. He eventually sourced the part himself and had it installed by a different plumber.
