Business Details
Emergency
services
Expert Plumbing & Heating Services in East Sussex
Graphite Plumbing & Heating Plumbing & Heating is a locally owned and operated business serving Polegate, Eastbourne, and surrounding areas in East Sussex. Established with a commitment to excellence, we specialise in delivering comprehensive plumbing and heating solutions tailored to residential and commercial needs. Our team of fully qualified, trained, and insured engineers provides a high standard of workmanship across boiler installations, central heating systems, kitchen and bathroom renovations, and emergency repairs. We operate a dedicated 24-hour call-out service to address urgent plumbing, heating, or boiler emergencies, ensuring prompt and reliable assistance. Affiliated with industry-recognised organisations such as Gas Safe, Viessmann, and Checkatrade, we uphold rigorous standards of professionalism and technical expertise. Our services extend to air source heat pumps, air conditioning installations, and energy-efficient solutions designed to enhance comfort while reducing environmental impact.With a focus on customer satisfaction, we offer interest-free credit for kitchen installations and utilise state-of-the-art CAD software for precise design visualisation. Our reputation for reliability, transparency, and exceptional service has been built through years of consistent delivery, as evidenced by numerous positive client testimonials. We prioritise clear communication, punctuality, and respect for clients' properties, ensuring every project is completed to the highest standard. As a trusted local partner, we remain committed to evolving with industry advancements while maintaining the personal touch that defines our service ethos.
Services
Emergency Call Out
Boilers & Heating
Kitchens
Bathrooms
Air Source Heat Pumps
Air Conditioning
Highlights and features
- We operate a dedicated 24-hour emergency call-out service.
- Our engineers are Gas Safe-registered and fully insured.
- We hold affiliations with industry leaders like Viessmann and Checkatrade.
- We serve Polegate, Eastbourne, and surrounding East Sussex areas.
- We guarantee all repairs and charge only from time of arrival.
Associations and certifications
- Gas Safe Register
- Corgi
- WIAPS
- MCS
- RECC
- APHC
- Viessmann
- Checkatrade
What people say
Effortless, efficient
Excellent customer service
Prompt response
Highly recommend
Exceptional workmanship
Services
Emergency Call Out
Our dedicated 24-hour emergency service addresses urgent plumbing, heating, and boiler issues across East Sussex. Fully qualified engineers respond swiftly to resolve problems ranging from leaks to complete system failures. All repairs come with a guarantee, and we charge only from the time of arrival, ensuring transparency and reliability for critical situations.
Boilers & Heating
We provide comprehensive boiler and central heating solutions, including installations, servicing, and repairs. Specialising in energy-efficient systems, we offer Gas Safe-certified work for gas and LPG systems, thermal dynamics underfloor heating, and unvented hot water cylinders. Our Viessmann-approved expertise ensures optimal performance and longevity for residential and commercial properties.
Kitchens
Our turnkey kitchen service covers design, supply, and installation using locally sourced and British-manufactured products. With CAD software for pre-installation visualisation, we offer traditional or modern designs from brands like Neff and Bosch. Interest-free credit options and experienced fit teams ensure seamless transformations tailored to client preferences and budgets.
Bathrooms
We deliver complete bathroom solutions from minor upgrades to full renovations. Services include design, tiling, electrics, and installation of fixtures from leading manufacturers. Our CAD technology allows clients to preview layouts, while our focus on local sourcing and energy efficiency aligns with modern sustainability standards and practical functionality requirements.
Air Source Heat Pumps
We install energy-efficient air source heat pumps that provide low-carbon heating and hot water. These systems operate at lower temperatures for consistent comfort while using less energy than conventional boilers. Designed for longevity exceeding 20 years, our installations include maintenance support to ensure optimal performance and reduced environmental impact for residential properties.
Questions
What areas do you cover?
We serve Polegate, Eastbourne, and surrounding areas in East Sussex, providing both local and regional plumbing and heating solutions.
Do you offer emergency services?
Yes, we operate a 24-hour emergency call-out service for urgent plumbing, heating, or boiler issues with guaranteed repairs.
Are your engineers qualified?
All our engineers are Gas Safe-registered, fully insured, and hold industry certifications through affiliations with organisations like WIAPS and APHC.
Can I get interest-free credit?
Yes, we offer interest-free credit options specifically for kitchen installation projects to help manage costs without financial pressure.
What heating systems do you install?
We install gas, LPG, and energy-efficient systems including air source heat pumps, thermal dynamics underfloor heating, and unvented hot water cylinders.
Do you handle commercial projects?
Yes, our services extend to commercial air conditioning installations, maintenance, and emergency repairs alongside our residential offerings.
