Your go-to company for all your heating needs
At Nortons Heating, we are a York-based family-run business with over 30 years of experience in the plumbing and heating industry. We take pride in delivering an efficient, reliable, and professional service to our customers. Our team of experienced Gas Safe-registered engineers, led by Andy Norton, have a deep understanding of the heating and plumbing requirements of our customers.
As a reputable and trusted company, we are committed to providing a high level of service and knowledge to our customers. We are members of the Association of Plumbing and Heating Contractors (APHC) and the York and District Master Plumbers Association. Additionally, we are also members of the Gas Safe Register, which ensures that our engineers are properly trained, qualified, and insured to carry out gas-related work.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. Our services include:
- Boiler installation and repair
- Central heating installations and maintenance
- Energy-efficient advice and solutions
- Gas safety inspections and certification
- General plumbing and repair services
- Heating system maintenance and repair
- Landlord safety certificates and compliance
- Legionella testing and compliance
- Plumbing and repair services
- Replacement radiators and boilers
- Shower installation and repair
- Tap fitting and replacement
- Underfloor heating installations
We understand the importance of providing accurate and timely services to our customers. That's why we ensure that our engineers are fully trained, equipped, and certified to carry out their tasks efficiently and effectively.
Financing Options
We believe that everyone deserves access to excellent heating and plumbing services, regardless of their financial situation. That's why we offer interest-free credit options and a range of financing schemes to our customers. Our financing options are designed to provide our customers with flexible repayment plans and affordable monthly payments.
Areas We Cover
We provide our services to homes and businesses across York and its surrounding areas, including Tang Hall, Acomb, Dringhouses, Clifton, Rawcliffe, Fulford, Huntington, New Earswick, Haxby, Wigginton, Dunnington, Bishopthorpe, Wheldrake, Stockton on the Forest, York, Escrick, Heslington, Heworth, Strensall, Acaster Malbis, Copmanthorpe, Knapton, Woodthorpe, Askham Bryan, Askham Richard, South Bank, Selby, Easingwold, Pocklington, Murton, Upper Poppleton, Nether Poppleton, Stamford Bridge, Elvington, Newton on Derwent, Riccall, Cawood, Boroughbridge, Pickering, Wetherby, Helmsley, Ripon, Malton, Sheriff Hutton, Sutton on the Forest, Tadcaster, Green Hammerton, Naburn, and Middlethorpe.
Get in Touch
At Nortons Heating, we value our customers and strive to provide the best possible service. If you have any questions, queries, or concerns, please do not hesitate to get in touch with us. Our friendly team of experts is always ready to assist you.
Professional Service with Mixed Results
The reviews for Norton's Heating are largely positive, with many customers praising their professional service, polite staff, and efficient work. However, there are also some criticisms of poor communication and inexperienced engineers.
Job Completion and Workmanship
Many customers have reported that the job was completed quickly and efficiently, with great care taken to avoid damage to surrounding areas. Andy Norton himself is mentioned as being overly helpful and knowledgeable, taking the time to explain the situation and offering personalized advice. The engineer who installed the new boiler was praised for taking the time to ensure that the SMART heating control system was fully compatible with the new boiler.
Customer Service and Communication
The office staff are also praised for being quick and helpful in responding to queries, with one customer mentioning that they received a phone call within a few hours to resolve an issue with their boiler. However, one customer had a poor experience with an engineer who was rude and aggressive, and refused to put a simple solution in place.
Value for Money
One customer felt that they were charged unnecessarily for a quote, calling it "robbery". Another customer felt that the price was reasonable for the service provided.
Recommendations and Future Use
Many customers have expressed satisfaction with the service and would recommend Norton's Heating to friends and family. One customer mentioned that they would use them again, while another praised their quick and helpful responses.
