Committed towards excellence in customer satisfaction
At Tony Green Plumbing & Heating Ltd, we pride ourselves on providing top-notch plumbing and heating services to our valued customers. As a family-run business, we understand the importance of providing reliable, efficient, and professional services that put our customers at ease. With over 20 years of experience in the industry, our team, led by Tony Green, is dedicated to providing the highest level of quality and service to each and every customer.
Our Services
Our comprehensive range of services includes:
- Boiler Breakdowns: We understand that boiler failures can cause significant disruptions to your daily routine. That's why we're always on standby to provide prompt and effective repairs to get your central heating system up and running as soon as possible.
- Boiler Servicing: Regular servicing is crucial to ensuring your boiler operates efficiently and safely. Our expert technicians will perform a thorough inspection and maintenance check to identify any potential issues before they become major problems.
- Landlord Safety Checks: As a landlord, it's essential to ensure your rental properties meet the necessary safety standards. We take care of this requirement for you, providing a comprehensive inspection and report to comply with the regulations.
- Water Softeners: Scale buildup can significantly reduce the lifespan of your appliances and water heaters. Our water softeners remove scale and minerals from your water supply, saving you money on maintenance and replacement costs.
- Water Filters: Upgrade to our high-quality water filters for improved taste, reduced impurities, and extended appliance lifespan.
- Power Flushing: Sludge buildup in radiators can significantly reduce heating efficiency and shorten component lifespan. Our power flushing service tackles this issue, restoring your heating system to its optimal state.
- De-Scale: Prevent scaling issues in your plate heat exchangers with our expert advice and installation of water softeners or scale reducers.
- Boiler Installations: Upgrade or replace your boiler with our expert guidance and installation services.
- New Heating Systems: Plan for larger-scale installations, such as whole-house reconfigurations or extension projects, and trust our team to provide tailored solutions.
- Bathroom Installations: Our experts will guide you through the process, from design to installation, ensuring your envisioned bathroom becomes a reality.
- Cylinder Changes: When your cylinder needs upgrading, our experts will assess your needs and recommend the best solution, be it vented or unvented cylinders.
- Radiator Removal: Temporary removal of radiators for painting or other renovations is our specialty.
- Estimates: Our personalized estimates ensure accurate quotes for each unique project.
- Every Job, No Matter How Small: We proudly fulfill a wide range of plumbing and heating tasks, from minor leaks to full-scale renovations.
Domestic Price List (excl. VAT)
- Hourly Rate & Boiler Breakdowns (GAS) - 70/hour
- LPG Boiler Breakdowns/Services - 90/hour
- Boiler Service (duration approx 1 hour) - 80
- Back Boiler Service (duration approx 1.5hrs) - 120
- Landlord Safety Check - 80
- Combined Boiler Service & Landlord Safety Check - 105
- Combined Back Boiler Service & Landlord Safety Check - 150
Overall Disappointment and Excellence
This collection of reviews showcases a mixed bag of experiences with a specific company, with both extreme disappointments and exceptional service. The majority of reviewers have had overwhelmingly positive experiences with the company, praising their professionalism, quality of work, and excellent customer service.
Unfortunate Experiences
Not all experiences have been positive, however. One reviewer, Kate, was left waiting in vain for the company to show up for an appointment, only to receive a call admitting they had forgotten to book her in. This led to a wasted day off work and a strongly negative review.
Exceptional Service
On the other end of the spectrum, several reviewers have had nothing but praise for the company. Jan Mulqueen, Peter Burrows, Ian Holdsworth, Neil Palmer, and Matthew Mcgregor have all had fantastic experiences, with Tony and Jenny, the company's representatives, going above and beyond to provide excellent work, brilliant customer service, and impressive flexibility.
Partial Disappointment
Only one reviewer, Mike Nightingale, had a partially disappointing experience. Although the company was unable to fit him in, they were apologetic and professional, which bodes well for their services in the future.
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