Expert Servicing, Excellent Results
At E A Gibbs & Son Ltd, we have been a family-run business for over 60 years, serving the people of Harrogate and North Yorkshire. Our company was established on May 19th, 1961, and has since built a reputation for providing exceptional plumbing and heating services to both domestic and commercial customers.
Our Values
As a family-run business, we pride ourselves on being trustworthy and reliable. Our team of time-served plumbers and heating engineers are highly skilled and able to complete complex tasks where others have failed. We understand that every job, big or small, is important to our customers and strive to deliver a premium service every time.
Our Services
We offer a wide range of plumbing and heating services, including:
Gas & Heating
Our Gas Safe registered heating engineers specialise in boiler installations and repairs. Whether you need a new boiler installation or repair an existing one, we have the expertise to get the job done.
Bathroom Fitting
Our team can design and install complete bathroom packages, including shower installations, and easy access showers.
Landlord Certificates
We provide landlord gas safety certificates, gas safety checks, and annual gas safe reports to ensure your property meets the highest standards of safety and compliance.
Plumbing
We offer a wide range of plumbing services, from repairing leaky taps to installing new plumbing systems.
Why Choose Us?
Here are just a few reasons why you should choose E A Gibbs & Son Ltd:
- Family Business: We are a family-run business with a long history of providing exceptional service to our customers.
- Qualified Engineers: Our team consists of time-served plumbers and heating engineers who are highly skilled and able to complete complex tasks.
- Gas Safe Registered: We are a Gas Safe registered company, ensuring your safety and peace of mind.
- Free Quotations: We provide free, no-obligation quotes for all our services.
- 24hr Breakdown: We offer a 24-hour boiler repair service to get you back up and running as quickly as possible.
What Our Customers Say
Our customers say it best:
- "Friendly, helpful, reliable, fast reacting, and good value. Highly recommended." - Danielle Wilson
- "I had a leaky radiator and decided to try a different plumber to my usual. Made the call and they were able to attend on the day. Arrived promptly with all necessary PPE. Very pleasant chap who was very straightforward to deal with." - John Downham
- "I'm so pleased I contacted E A Gibbs - they responded quickly to my email and had someone out to me the next morning. The team went above and beyond to identify and fix the problem." - Katie Gordon
Overview of Reviews
Mixed Opinions on Pricing and Quality of Service
Reviews of E A Gibbs, a plumbing company, have been mixed, with some customers expressing satisfaction with their services while others have been disappointed.
Positive Experiences
Many customers have praised the company's professionalism, courteous service, and prompt responses to their plumbing needs. Some have highlighted the company's ability to identify and fix problems quickly and efficiently, often at a reasonable cost.
Negative Experiences
However, some customers have been unhappy with the company's pricing, with one customer experiencing a 200% increase in rates. Others have reported poor workmanship, with mess left behind and incomplete repairs.
Specific Issues
Some specific issues raised by customers include:
- Pricing: Unacceptable price increases, with one customer experiencing a 200% hike.
- Workmanship: Poor quality of work, with mess left behind and incomplete repairs.
- Communication: Failure to respond to queries or provide timely updates.
Common Praise
Many customers have praised the company's:
- Professionalism: Friendly and courteous service from plumbers.
- Prompt Response: Quick response to plumbing needs and emergency calls.
- Efficiency: Ability to identify and fix problems quickly and efficiently.
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