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At M&N Heating and Plumbing LTD, we pride ourselves on being Oxfordshire's largest independent heating and plumbing company. We offer a comprehensive and professional service, covering gas, oil, electric, and renewable central heating and hot water systems. Our skilled and professional team is dedicated to providing top-notch services to our customers, ensuring that their needs are met with utmost care and attention.
Our Approach
We understand the importance of building trust with our customers. That's why we prioritize customer satisfaction and peace of mind above all else. Each project we undertake has its unique reference number, which enables us to track and access the job via our management system. This ensures that we never miss an appointment and that our Customer Care team can provide accurate information regarding the progress of your project.
Our Services
Our range of services is tailored to meet the diverse needs of our customers. We specialize in:
- Central Heating Upgrades: Upgrade your central heating and save money on your energy bills with a highly efficient 'A-rated' boiler! Total peace of mind with up to 10-year warranties available.
- Gas Boilers: The majority of UK households have access to mains gas central heating, where a gas-fuelled boiler heats water and provides heat for radiators throughout your home.
- Renewable Energy: With rising fuel prices, renewable energy can save you money on your energy bills and reduce your carbon footprint.
- Boiler Installations: Our team of experts will guide you through the process of selecting and installing the perfect boiler for your home.
- Repairs & Servicing: Our highly trained engineers are available 24/7 to address any boiler repairs or servicing needs.
- Plumbing Repairs: From leaky faucets to burst pipes, our plumbers are equipped to tackle any plumbing issue.
Why Choose Us?
At M&N Heating and Plumbing LTD, we guarantee:
- No Quibble Guarantee: 12-month no quibble guarantee on all parts and labour supplied and fitted by us!
- Fixed Quotes Upfront: Reassuringly, our quotes are fixed and provided upfront before any work commences!
- Tidy Bunch: Our plumbers and heating engineers take great pride in their work and great care of your home, leaving it exactly how they found it.
Our Accreditations
We are proud to be approved installers of top-quality brands and hold various accreditations, ensuring that our customers receive the highest standards of workmanship and materials.
Poor Service and Unreliability
Several reviewers expressed frustration with the company's service, citing poor workmanship, unreliability, and unacceptable delays. George Calder-Potts mentioned that the company only does the bare minimum and doesn't take responsibility for any additional problems they may cause. Jason Slattery reported that the issue with his bath taps was made worse after the company's intervention. Clare The Mumma Beaman was disappointed with the muddy, wet carpet and the expensive fix, leading her to seek alternative services.
Unprofessional Behavior
Some reviewers had negative experiences with the company's staff, including unprofessional behavior, poor driving, and a lack of concern for standards of work. Avril Feberd reported that a staff member was more interested in personal calls than working, causing delays and flooding the floor. Laura Wailes was shocked by the reckless driving of one of the company's vans.
Positive Experiences
On the other hand, several reviewers had positive experiences with the company. Lauren Marr appreciated the helpful and professional service she received when dealing with a boiler issue. Tony Round found the company to be quick to respond and professional in their advice and work. Tom Meddows, Emma Hill, Mike Stevens, Smita Neupane, and A. Robert Peckham all reported excellent service, including prompt responses, knowledgeable technicians, and competitive pricing.
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