Business Details
31 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Marlow
Established in 1995, Troubled Waters has built a reputation for excellence in Marlow, Henley, Beaconsfield, and surrounding areas. Our team of Gas Safe registered engineers brings over 40 years of combined experience to every project, from minor repairs to full system installations. We specialise in central heating systems, boiler installations, emergency repairs, and bathroom design, ensuring meticulous attention to detail in both contemporary and traditional properties. Accredited by Worcester Bosch and the Chartered Institute of Plumbing and Heating Engineering, we offer 7-year guarantees on Worcester Bosch products and adhere to the highest industry standards.Our commitment to ongoing training ensures we remain current with the latest technologies and regulations, while our focus on customer satisfaction has generated a loyal client base through repeat business and referrals. Every job, whether replacing tap washers or designing bespoke heating systems, is completed with the same dedication to quality, leaving properties clean and customers satisfied. With offices strategically located across the Thames Valley, we provide comprehensive coverage from Reading to High Wycombe, combining technical expertise with a personal approach to client care.
Services
Central Heating Systems
Boiler Repair & Replacement
Emergency Repairs
Bathroom Installation
Gas Safety Certificates
Power Flushing
LPG Systems
Intelligent Heating Controls
Details
- Year established: 1995
Highlights and features
- We have over 40 years of combined experience in plumbing and heating engineering
- Our engineers are Gas Safe registered for safe, legal gas appliance work
- Worcester Bosch accredited with 7-year product guarantees
- Specialists in both contemporary and traditional property requirements
- Committed to ongoing training and industry best practices
Associations and certifications
- Gas Safe Register
- Worcester Bosch
- Chartered Institute of Plumbing and Heating Engineering
What people say
Excellent job
Finished on time
Good value
Quality work
Trustworthy professionals
Services
Central Heating Systems
Design and installation of efficient central heating systems for residential properties. Our Gas Safe registered engineers work with leading brands like Worcester Bosch to deliver tailored solutions that maximise comfort and energy efficiency. From conventional systems to modern combi boilers, we ensure optimal performance with smart controls and full compliance with current regulations.
Boiler Repair & Replacement
Comprehensive boiler maintenance, repair, and replacement services for all major brands. As Worcester Bosch accredited installers, we offer eight-year guarantees on new installations while providing expert servicing for existing systems. Our engineers diagnose issues ranging from pressure problems to complete breakdowns, ensuring safe and efficient operation across gas, oil, and LPG systems.
Emergency Repairs
24/7 emergency response for urgent plumbing and heating issues. We handle burst pipes, boiler failures, and drainage problems with rapid response times across the Thames Valley. Our team provides immediate solutions while offering practical advice to prevent further damage, ensuring properties remain safe and functional during critical situations.
Bathroom Installation
Complete bathroom design and installation services combining functionality with aesthetic appeal. Our specialists work with modern and traditional properties to create bespoke spaces featuring luxury baths, power showers, and efficient layouts. We advise on product selection and ensure proper plumbing integration while maintaining the character of period properties.
Gas Safety Certificates
Official gas safety inspections and certification for residential landlords. Our Gas Safe registered engineers conduct thorough assessments of boilers and gas appliances, providing legally required documentation for rental properties. This service ensures compliance with safety regulations while maintaining optimal system performance through regular maintenance.
People
Mark Way
Owner and Senior Engineer
With over 25 years in the industry, Mark leads our engineering team while personally handling complex installations and client consultations. His expertise spans traditional and modern systems, ensuring technical excellence across all projects.
Questions
Are you available for emergency plumbing repairs?
Yes, we provide 24/7 emergency repair services across Marlow, Henley, and surrounding areas. Our team responds promptly to urgent issues like burst pipes and boiler failures.
Do you offer guarantees on boiler installations?
As Worcester Bosch accredited installers, we provide eight-year manufacturer guarantees on new boiler installations, with options for extended service plans available.
Can you service both modern and traditional properties?
Our engineers specialise in adapting modern systems for traditional buildings while delivering cutting-edge solutions for contemporary homes across the Thames Valley.
What areas do you cover?
We operate from offices in Marlow, Henley, and Beaconsfield, serving Reading, Slough, Maidenhead, High Wycombe, and surrounding villages throughout Buckinghamshire and Oxfordshire.
Are your engineers properly qualified?
All our engineers hold Gas Safe registration, Worcester Bosch accreditation, and membership with the Chartered Institute of Plumbing and Heating Engineering.
Do you provide bathroom design consultation?
Yes, we offer free initial consultations for bathroom design projects, advising on layout optimisation, product selection, and plumbing requirements to ensure functional, stylish results.
