Business Details
50+ Years
experience
Trusted Plumbing & Heating Experts in Bourne End Since 1948
Heppelthwaite The Red Van Plumbers have been a trusted family-run plumbing and heating company since 1948, serving South East England with a commitment to quality and reliability. As Worcester Bosch Platinum accredited installers and winners of the Face of Which? Trusted Traders competition, we combine 70 years of industry experience with modern technologies to deliver exceptional service. Our team of Gas Safe registered engineers provides comprehensive solutions including boiler installations, renewable energy systems, and bathroom renovations, supported by a 30-day workmanship guarantee.We prioritise ongoing staff training and apprenticeships, ensuring expertise retention and industry leadership. With over 800 Checkatrade reviews and accreditations from Gas Safe, Oftec, and MCS, we maintain high standards in safety, training, and customer satisfaction. Our community involvement and transparent pricing reflect our dedication to ethical practices and local needs.
Services
Boiler installation
Plumbing repairs
Renewable energy
Bathroom design
Underfloor heating
Gas safety certificates
Smart controls
Commercial heating
Water softeners
Power flushing
Details
- Year established: 1948
Highlights and features
- 70 years of combined experience in plumbing and heating services
- Gas Safe registered engineers with ongoing professional training
- Transparent pricing with no hidden fees
- 30-day workmanship guarantee on all services
- Active community involvement and local project support
Associations and certifications
- Gas Safe
- Oftec
- Worcester Bosch
- Checkatrade
- Which? Trusted Traders
- MCS
What people say
Organised and efficient
Prompt and efficient service
Brilliant boiler installation
Competitive pricing
Reliable long-term service
Services
Boiler installation
We install A-rated energy-efficient boilers with up to 10-year warranties. Our Gas Safe engineers offer Worcester Bosch, Ideal, and Vaillant models, including 0% finance options. Customers receive 300 off old boiler replacements and benefit from reduced energy bills through modern, efficient heating solutions.
Renewable energy
Specialist installation of heat pumps, solar PV systems, and biomass boilers. We provide government-backed Boiler Upgrade Scheme grants up to 7,500 and 0% VAT on eligible systems. Our MCS-certified team designs cost-effective renewable solutions to lower carbon footprints and energy costs for homes and businesses.
Plumbing repairs
24/7 response for urgent plumbing issues including leaks, burst pipes, and heating failures. Our tracked vehicles enable rapid response times across South East England. All repairs come with a 30-day guarantee and use manufacturer-approved parts for long-term reliability.
Bathroom design
Full bathroom renovations with tailored design options. We handle installations from taps to complete wetrooms, offering 30-day workmanship guarantees. Our team works directly with homeowners and developers to create functional, stylish spaces with minimal disruption to daily routines.
Underfloor heating
Custom underfloor heating solutions for new builds and renovations. We supply and install electric and water-based systems compatible with renewable energy sources. Our technical team provides full design support and next-day material delivery for efficient project completion across residential and commercial properties.
Questions
Do you offer emergency plumbing services?
We provide urgent response for critical plumbing issues with tracked vehicles enabling rapid response times during normal working hours.
Are your engineers Gas Safe registered?
All our heating engineers hold current Gas Safe registration with ongoing training and CRB checks as standard.
Can I get a boiler grant?
Homeowners qualify for up to £7,500 Boiler Upgrade Scheme grants towards heat pump installations through our MCS-certified team.
What payment options are available?
We offer 0% finance, buy-now-pay-later schemes, and standard payment options with transparent pricing structures.
Do you work outside regular hours?
Our office operates Monday-Friday 8am-4:45pm with emergency callouts available during standard working hours.
What areas do you cover?
We serve South East England including High Wycombe, Marlow, Maidenhead, Reading, Watford, and West London from our Bourne End base.
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