Our Story
Elmbridge Heating & Plumbing is a family-run business established in 1990. Since our inception, we've been committed to providing exceptional heating, plumbing, and gas services throughout the Walton-on-Thames area and beyond.
Our Expertise
Our skilled and experienced engineers are equipped to handle a wide range of issues, from minor leaks and faulty fixtures to complex boiler repairs, installations, and underfloor heating systems. We have dedicated teams for:
- Heating Solutions: Addressing all your central heating needs, including boiler repairs, installations, and maintenance.
- Plumbing Solutions: Repairing and installing all aspects of your plumbing system, from leaky taps to complex drainage issues.
- Gas Installations: Certifying and installing gas appliances, ensuring your safety and efficiency.
Our Values
Our core values guide our interactions with every customer:
- Integrity: We uphold the highest ethical standards and transparency in all our work.
- Dedication: We are passionate about delivering reliable and personalized solutions for your unique needs.
- Professionalism: Our teams are courteous, respectful, and committed to exceeding expectations.
- Efficiency: We strive to deliver prompt and effective solutions while minimizing inconvenience.
Our Commitment
Your satisfaction is our highest priority. We stand behind our work with guaranteed workmanship and offer competitive rates. We also provide:
- 24/7 Emergency Support: Because emergencies can happen at any time, we are available 24/7 to address your urgent needs.
- Flexible Scheduling: We work around your schedule to ensure minimal disruption to your daily life.
- Competitive Financing Options: We offer competitive financing options to make your project more affordable.
Contact Us Today
Elmbridge Heating & Plumbing is committed to providing you with the highest quality of service and ensuring your complete satisfaction. Contact us today to schedule a consultation and discuss your specific needs.
Excellent Customer Service and Workmanship
Elmbridge Heating & Plumbing has received numerous accolades for their exceptional customer service and workmanship. Many reviewers have praised the company's professionalism, efficiency, and friendliness. From initial contact to completion of work, customers have been impressed with the company's ability to deliver high-quality results.
Reviewers have complimented specific staff members, such as Steve, Ian, and Dan, for their expertise, politeness, and attention to detail. The company's prompt response to emergency calls and their willingness to go above and beyond to resolve issues have also been praised.
Competitive Pricing and Value for Money
Most reviewers have mentioned that Elmbridge Heating & Plumbing is competitively priced, offering great value for money. They have also appreciated the company's transparency in pricing and their willingness to provide clear estimates and explanations of work required.
Inconsistent Performance
However, a few reviewers have expressed disappointment with the company's performance. One reviewer, Georgie Rider, had a bad experience with a new boiler installation, citing issues with the installation, poor customer service, and rude staff behavior. Another reviewer, Zoe Brady, mentioned difficulties with replacement boiler installation and poor communication with the owner.
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