Expert Plumbing Solutions for a Hassle-Free Experience
At IGM Plumbing & Heating Limited, we pride ourselves on providing an efficient and friendly service, striving to achieve 100% customer satisfaction. We are a team of fully trained and experienced plumbers, fully equipped to deal with any plumbing situation. Whether you have a burst pipe or an immersion tank problem, our plumbers are on-hand to help. We provide a wide range of services, from leak detection to blocked pipes, and provide full liability insurance as well as being Gas Safe and certified for un-vented hot water systems.
Our plumbers are experts in all types of heating systems, from simple radiator fitting to full underfloor heating. We also specialise in providing Power Flushing services, helping to remove dirt and debris from pipework to improve efficiency and extend the life of your system. Additionally, we provide Boiler Repair and Maintenance services to ensure that your heating system is running smoothly and efficiently.
What We Do
We are a professional plumbing company based in Harpenden and St Albans, serving the surrounding areas of Kimpton, Redbourn, Welwyn Garden City, Welwyn, Wheathampstead, and Hemel Hempstead. We provide a complete service for all your plumbing, heating, and drainage needs. Whether you are looking for a simple repair or a full system installation, we have the expertise and experience to get the job done.
At IGM Plumbing & Heating, we understand the importance of a reliable and efficient plumbing system. That's why we are dedicated to providing a prompt and professional service to all our customers. Our team of experts is fully trained and insured to tackle any plumbing issue, from burst pipes to blocked drains.
Our Services
- Plumbing: From simple repairs to full system installations, we provide expert plumbing services for all your needs.
- Heating: We specialise in all types of heating systems, from radiator fittings to full underfloor heating.
- Drain Services: Our plumbers are experts in unblocking drains and sewers, and we provide drain clearance and maintenance services.
- Power Flushing: We use state-of-the-art equipment to clean and remove dirt and debris from your pipework.
- Boiler Repair and Maintenance: We provide expert repair and maintenance services for boilers and heating systems.
What Our Customers Say
We are proud of our reputation for providing exceptional service and excellent results. Here's what some of our satisfied customers have to say:
- "IGM plumbers are knowledgeable, fast and efficient. I would highly recommend their services." - Carl Willis
- "Mr. Minall responded immediately to my phone call and fitted me in short notice. Plumbing issue dealt with promptly and well appreciated. I will definitely recommend IGM Plumbing & Heating and use them in the future." - Customer in St Albans
- "Great service! While having his van mot'd with us, Ian found time to check out & clear a blocked toilet. Helpful & friendly team would highly recommend." - Jake Harris
Get in Touch
If you need a reliable and efficient plumbing service, don't hesitate to contact us. You can call us on 01582 831 120 or email us at ian@igm.me.uk. For more information about our services, visit our website at igm.me.uk.
Poor Customer Service and Unscrupulous Business Practices
Many reviewers have expressed disappointment and frustration with IGM's customer service and business practices. Several reviewers have reported being ripped off or overcharged for services, with one reviewer claiming to have been billed for a job that was not even completed. Another reviewer was told that if they left a negative review, the company would take legal action against them, a clear example of bullying and intimidation.
Disappointing Experiences with Technicians
Some reviewers have had negative interactions with IGM's technicians, reporting rudeness, impatience, and a lack of empathy. One reviewer was charged for 15 minutes of the technician's time, despite not receiving the service they were promised.
Positive Experiences
On the other hand, several reviewers have had positive experiences with IGM, praising the company's reliability, professionalism, and fair prices. One reviewer mentioned that the company's emergency service was excellent, and several reviewers have recommended the company to others.
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