Business Details
36 Years
experience
Professional Plumbing & Heating Services Bishop's Stortford
Established in 1990 by John Oakes, Five Oax has built a reputation for excellence in plumbing, heating, and bathroom design across Bishop's Stortford and surrounding areas. With over 30 years of industry experience, our family-run business combines traditional craftsmanship with modern solutions, delivering tailored services that meet individual client needs. Our team of Gas Safe registered engineers and skilled tradespeople specialise in boiler installations, central heating systems, bathroom renovations, and full property refurbishments, ensuring every project meets the highest standards of quality and safety. We prioritise customer satisfaction through transparent communication, meticulous attention to detail, and a commitment to minimising disruption during works.Backed by decades of local expertise and a portfolio of satisfied clients, we maintain our position as a trusted provider through continuous professional development and adherence to industry best practices. Our long-standing relationships with suppliers and subcontractors enable us to deliver cost-effective solutions without compromising on workmanship, while our investment in fully equipped vehicles ensures efficient service delivery across Hertfordshire and Essex.
Services
Boiler Repairs
Bathroom Design
Central Heating
Plumbing Services
Property Refurbishment
Landlord Certificates
Shower Installations
Tiling Services
Decorating Services
Details
- Year established: 1990
Highlights and features
- 30+ years' experience in plumbing and heating engineering
- Family-run business with direct owner involvement
- Gas Safe registered for safety compliance
- Tailored solutions for residential and commercial properties
- Consistently rated 5-star by local clients
Associations and certifications
- Gas Safe Register
What people say
Professional at all times
First class advice
Completed on time
Outstanding workmanship
Highly recommend
Services
Boiler Installation
We supply and install modern condensing boilers that significantly improve energy efficiency while reducing carbon emissions. Our Gas Safe registered engineers ensure safe, compliant installations with manufacturer-recommended maintenance protocols. Clients benefit from enhanced heating performance, lower gas bills, and extended equipment lifespan through our expert fitting and commissioning services.
Bathroom Design
Our comprehensive bathroom design service covers complete installations, shower room conversions, and en-suite upgrades with tailored solutions for contemporary or traditional spaces. We handle all aspects including plumbing, tiling, electrics, and underfloor heating, ensuring seamless integration of fixtures and fittings while maintaining strict adherence to safety standards and aesthetic requirements.
Plumbing Services
From routine maintenance to emergency repairs, our qualified plumbers address all domestic and commercial plumbing needs including pipe leaks, radiator issues, and hot water systems. We utilise advanced diagnostic tools and quality materials to ensure durable solutions, with a focus on minimising disruption and maintaining hygiene standards during all interventions.
Property Refurbishment
We manage full-scale property refurbishments incorporating plumbing, heating, electrical, and decorative elements under single-project coordination. Our approach combines skilled in-house capabilities with trusted subcontractors to deliver comprehensive upgrades that enhance functionality and value while maintaining strict budget and timeline controls for residential properties.
Landlord Certificates
We provide essential Gas Safe certified safety inspections for rental properties, ensuring compliance with legal requirements for gas appliances and installations. Our service includes thorough equipment testing, safety verification, and documentation to protect tenants while helping landlords maintain regulatory compliance through professional, timely assessments.
People
John Oakes
Director
With over 30 years' experience in the plumbing and heating industry, John established Five Oax in 1990. A Gas Safe registered engineer, he oversees all operations and project management while maintaining direct client relationships through his hands-on approach to service delivery.
David Oakes
Senior Engineer
John's son David leads installation teams with specialist expertise in boiler systems and bathroom renovations. Having trained within the company, he combines technical proficiency with customer service excellence, ensuring projects meet exacting quality standards.
Sue Oakes
Company Secretary
Sue manages administrative operations and client communications, leveraging her extensive knowledge of the business to maintain efficient service coordination. Her role ensures smooth project scheduling and customer support across all service areas.
Questions
Are your engineers Gas Safe registered?
Yes, we are Gas Safe registered heating engineers with full certification for all gas-related work, including boiler installations and safety checks.
Do you offer emergency plumbing services?
While we don't provide 24/7 emergency cover, we prioritise urgent boiler breakdowns and respond promptly during regular working hours.
Can you handle complete bathroom renovations?
We offer full bathroom design and installation services including plumbing, tiling, electrics, and decorative finishes tailored to client specifications.
What areas do you serve?
We primarily serve Bishop's Stortford and surrounding areas in Hertfordshire and Essex, covering both residential and commercial properties.
Do you provide landlord gas safety certificates?
Yes, we issue Gas Safe certified safety certificates for rental properties, either as standalone service or combined with boiler maintenance.
How long has Five Oax been in business?
Five Oax has been operating since 1990, providing plumbing, heating, and refurbishment services with over 30 years of industry experience.
