Business Details
21 Years
experience
Emergency
services
Professional Plumbing & Heating Services in London & Essex
Established in 2005, Bates Heating & Plumbing has built a reputation as a trusted provider of plumbing and heating solutions across London and Essex. Our team comprises City & Guilds and NVQ-qualified engineers, CORGI and Gas Safe registered, with expertise in modern and traditional systems. We offer 24/7 emergency services for urgent plumbing and heating issues, including boiler breakdowns and burst pipes. As Worcester Bosch Accredited Installers, we provide high-efficiency boiler replacements with extended warranties, alongside solar heating installations certified by BPEC and Logic Certification. Our commitment to quality is demonstrated through free written quotes, transparent pricing, and a 3-year warranty on boiler installations when serviced annually.We adhere to Building Regulations and maintain 2 million public liability insurance, ensuring compliance and safety. Our engineers operate in Barking, Camden, Greenwich, Kensington, and over 40 other areas, offering kitchen/bathroom refurbishments, unvented cylinder installations, and underfloor heating solutions. Customer satisfaction is prioritised through checkable references, same-day emergency response, and a guarantee to beat written competitor quotes by 5-10%. With over 15 years of service, we combine technical expertise with ethical practices, serving residential and commercial clients across London and Essex.
Services
Plumbing Repairs
Boiler Installations
Emergency Services
Solar Heating
Bathroom Refurbishments
Gas Safety Certificates
Underfloor Heating
Power Flushing
Landlord Inspections
Unvented Cylinders
Details
- Year established: 2005
Highlights and features
- 24/7 emergency plumbing and heating services available
- Gas Safe registered engineers with City & Guilds qualifications
- Worcester Bosch Accredited Installers with extended warranties
- Transparent pricing with no hidden fees or overcharging
- 3-year warranty on boiler installations with annual servicing
Associations and certifications
- CORGI
- Gas Safe Register
- Worcester Bosch
- BPEC
- Logic Certification
What people say
Courteous and reliable
Prompt and excellent service
Trustworthy advice
Professional workmanship
24/7 availability
Services
Emergency Plumbing
Our Gas Safe registered engineers provide round-the-clock emergency plumbing services for burst pipes, boiler failures, and leaks. Available 24 hours a day across London and Essex, we guarantee rapid response times and transparent pricing. All emergency work includes full insurance coverage and compliance with current safety regulations.
Boiler Installations
As Worcester Bosch Accredited Installers, we supply and fit high-efficiency condensing boilers with extended warranties. Our engineers handle all system types including combi, system, and regular boilers, ensuring compliance with Building Regulations. We offer free written quotes and a 3-year warranty with annual servicing.
Solar Heating
BPEC-certified installers of solar thermal systems for domestic hot water. We design and install both evacuated tube and flat panel systems, providing unbiased advice on energy savings. All installations meet current building standards with full compliance documentation provided.
Bathroom Refurbishments
Full bathroom design and installation services including plumbing, tiling, and electrical work. Our team handles complete overhauls or partial upgrades with minimal disruption. We use quality materials and ensure all work meets safety regulations, completed to a clean, professional standard.
Gas Safety Certificates
Annual gas safety inspections for rental properties conducted by certified engineers. We issue official Gas Safety Certificates required by law, checking all appliances and pipework. Reports include detailed findings and recommendations for necessary repairs or upgrades.
People
Barry Nichol
Contracts Manager
Overseeing property maintenance for Clasper Property Services, Barry has engaged Bates for plumbing and heating needs across their high-profile London portfolio for five years, valuing their reliability and professional approach.
Questions
Do you offer 24-hour emergency services?
Yes, we provide 24/7 emergency plumbing and heating services across London and Essex, including weekends and bank holidays.
Are your engineers Gas Safe registered?
All our plumbers and heating engineers hold current Gas Safe registration, with CORGI accreditation maintained since our establishment in 2005.
What boiler brands do you install?
While we're Worcester Bosch Accredited Installers, we offer impartial advice on all major brands including Vaillant, providing extended warranties on approved installations.
How quickly can you complete repairs?
Emergency call-outs typically receive same-day attention, with standard repairs scheduled within 48 hours depending on complexity and location.
Do you provide written guarantees?
All work carries a minimum 1-year warranty, with boiler installations offering 3 years when serviced annually by our certified engineers.
What areas do you cover?
We operate throughout London including Barking, Camden, Greenwich, Kensington, and Essex locations, covering both residential and commercial properties.
