Business Details
12 Years
experience
Emergency
services
Expert Plumbing and Heating Services in Eastbourne
Established in 2014, Forward Plumbing Services has built a reputation as a trusted provider of comprehensive plumbing and heating solutions across East Sussex. Our team of Gas Safe registered engineers delivers domestic, commercial, and renewable energy services with a commitment to quality and customer satisfaction. Specialising in boiler installations, bathroom refurbishments, and emergency repairs, we operate 24/7 to address urgent needs while maintaining competitive pricing.With CHAS accreditation and partnerships for financing options, we combine technical expertise with practical solutions for homeowners and businesses. Our focus on transparency ensures no hidden charges, supported by 10 million public liability insurance coverage. Through consistent service excellence, we have earned over 80 positive Google reviews, reflecting our dedication to resolving plumbing challenges efficiently and professionally.
Services
Domestic Plumbing
Heating Services
Bathroom Refurbishment
Emergency Repairs
Gas Safety Certificates
Boiler Installations
Commercial Plumbing
Renewable Energy
Monthly Care Plans
New Build Projects
Details
- Year established: 2014
Highlights and features
- We offer 24/7 emergency plumbing services for urgent repairs
- Our engineers are Gas Safe registered and fully insured
- Free, no-obligation quotes provided for all projects
- Competitive pricing with 0% finance options available
- Over 80 verified Google reviews demonstrating customer satisfaction
Associations and certifications
- Gas Safe Register
- CHAS
- MCS
- Oftec
- Financial Conduct Authority
What people say
Reliable service
Prompt emergency response
Professional installations
Transparent pricing
Knowledgeable engineers
Services
Domestic Plumbing
We handle all residential plumbing needs from minor repairs to complete bathroom renovations. Our Gas Safe engineers address leaking taps, boiler issues, and central heating systems. With 24/7 emergency availability, we ensure minimal disruption to household routines while maintaining high safety standards through regular boiler servicing.
Heating Services
Specialising in installation, servicing, and repairs for gas, LPG, and oil boilers. We offer annual maintenance packages starting at 85 + VAT to improve efficiency and extend system lifespan. Our engineers service major brands including Baxi and Worcester, with financing options available for new boiler replacements.
Emergency Repairs
Available round-the-clock for urgent issues like burst pipes and boiler failures. Our rapid response team prioritises same-day repairs during working hours. This service covers both domestic and commercial properties, supported by 10 million public liability insurance for complete client protection.
Gas Safety Certificates
We provide legally required annual gas safety checks starting at 60 + VAT. This includes appliance inspections and carbon monoxide alarm installations. Our Gas Safe engineers issue CP12 certificates for landlords, with discounts available for multiple properties across East Sussex.
Renewable Energy
Installing air source heat pumps as eco-friendly heating alternatives. These systems reduce energy bills by 20-30% while qualifying for government grants. Our MCS-accredited team handles installations from 5,000, including integration with existing radiators and underfloor heating systems.
People
Joe Forward
Director
With 15+ years in plumbing, Joe transitioned from apprentice to director in 2016. He focuses on business growth while maintaining industry connections through his father's engineering background. Under his leadership, the company expanded into new build projects.
Matt Richardson
Site Manager
Bringing 20+ years of experience, Matt oversees all new build projects. His expertise ensures timely completion of complex developments while maintaining quality standards across commercial and residential sites.
Jacob Stevens
Domestic Manager
A former business owner with Gas Safe registration, Jacob manages domestic operations. His commercial insight and technical knowledge ensure efficient service delivery for boiler upgrades and heating installations.
Karl Platel
Estimating & Procurement
With 13 years in plumbing supply, Karl specialises in accurate project costing. His procurement expertise ensures competitive pricing for large-scale developments while maintaining material quality standards.
Ashleigh Newman
Administrative Assistant
Managing payroll and scheduling, Ashleigh coordinates gas safety checks and service appointments. Her organisational skills maintain operational efficiency while serving as primary contact for client communications.
Questions
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service responds to urgent issues like burst pipes and boiler failures across East Sussex.
Can I get a boiler service without finance options?
Yes, we offer standard boiler servicing from £85 + VAT without requiring finance agreements.
How do gas safety certificates work for landlords?
We provide CP12 certificates starting at £60 + VAT, including carbon monoxide alarm installation for £35 + VAT.
What areas do you cover?
We serve Eastbourne and surrounding areas including Hailsham, Lewes, Brighton, and Bexhill.
Are your engineers qualified?
All engineers are Gas Safe registered with CHAS accreditation and 10 million public liability insurance.
Do you work on commercial properties?
Yes, we provide plumbing and heating services for schools, nursing homes, offices, and hotels.
