Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Bournemouth
Established in 1970 by Roy Hill in Bournemouth, we pioneered 24-hour emergency plumbing services in the UK. Our rapid growth led to expanded operations in Southampton and Shaftesbury, with a dedicated focus on renewable energy solutions. Since 2010, senior engineers Daniel Cave and Andy Mills have led our Bournemouth branch, maintaining our commitment to reliability, affordability, and technical excellence.Our Gas Safe and CIPHE-certified engineers deliver comprehensive plumbing, heating, gas, and drainage services to commercial and residential clients across Dorset. We prioritise ongoing training with leading boiler manufacturers and offer free estimates with no call-out charges, ensuring we remain Dorset's trusted maintenance partner.
Services
Plumbing
Heating
Gas
Drainage
Renewable Energy
Details
- Year established: 1970
Highlights and features
- We provide 24/7 emergency plumbing services with no call-out charges.
- Our engineers are Gas Safe and CIPHE-certified for technical excellence.
- We offer free estimates and transparent pricing for all services.
- Financing options available for boiler installations.
- Decades of local expertise serving commercial and residential clients in Dorset.
Associations and certifications
- Gas Safe
- Chartered Institute of Plumbing and Heating (CIPHE)
What people say
Courteous and professional
Polite, helpful, clean engineers
Always on time
Efficient installations
Reliable emergency service
Services
Plumbing Services
We handle all plumbing needs, from leak repairs to bathroom installations. Our Gas Safe engineers provide same-day service with no call-out charges. Commercial and residential clients benefit from guaranteed work and public liability insurance.
Heating Services
Specialising in boiler installations, servicing, and repairs. We offer 0% finance on Vaillant and Glowworm boilers. Landlord gas certificates and powerflushing services ensure system efficiency and compliance for domestic and commercial properties.
Drainage Services
24/7 emergency drainage solutions using high-pressure jetting and mechanical clearing. We repair blocked drains, replace soakaways, and maintain guttering systems. Commercial contracts available for regular maintenance across Dorset.
Gas Services
Gas Safe registered engineers handle installations, servicing, and safety checks. We specialise in boiler replacements, cooker installations, and gas fire maintenance. Annual landlord certificates ensure compliance for rental properties.
Renewable Energy
Shaftesbury branch specialises in renewable energy systems. From solar thermal installations to heat pump integration, we provide sustainable heating solutions for modern homes and businesses.
People
Roy Hill
Founder
Founded Ace Plumbing & Heating in 1970 as one of the UK's first 24-hour plumbing services. Pioneered emergency response models still used today.
Lee Smith
Former Manager
Expanded operations to Southampton in 1981 after taking over management in the 1970s. Directed growth during the company's formative decades.
Daniel Cave
Branch Manager
Led Bournemouth operations since 2010 with 25+ years' engineering experience. Focuses on maintaining technical excellence and customer satisfaction.
Andy Mills
Branch Manager
Co-manages Bournemouth branch with Daniel Cave. Specialises in complex system diagnostics and commercial plumbing solutions for Dorset businesses.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency services with no call-out charges across Dorset.
Are your engineers qualified?
All engineers are Gas Safe registered and CIPHE-certified with manufacturer-specific training.
What areas do you cover?
We serve Bournemouth, Southampton, Shaftesbury, and surrounding Dorset areas.
Do you offer boiler installation financing?
Yes, 0% finance available on Vaillant and Glowworm boiler installations.
How quickly can you respond?
Most customers receive same-day service for emergency plumbing and heating issues.
What guarantees do you offer?
All work comes with a 1-year warranty and up to 10-year manufacturer warranties on boilers.
