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Established in 2011, Heatsafe Heating Ltd was the result of a long-standing professional partnership between Dougie and Graeme. Having trained together as apprentices, they later honed their expertise within a major national heating company before choosing to embark on their own venture. Their intention was simple: to provide exceptional service, reliable heating solutions and genuine value to customers throughout Scotlands central belt. Over the years, our dedication to quality and a distinctive approachknown as the Heatsafe wayhas set us apart and allowed our reputation to flourish through client referrals.

Dougies wealth of experience stems from over twenty years in the heating trade. His career journey included pipe fitting, foreman duties in London, and ultimately service and repair work with Scottish Gas, during which he achieved full ACS gas qualifications. Graeme, on the other hand, began in thermal insulation before pursuing further education in electrical engineering. His dedication led to recognition as Scottish Gass Newly Qualified Engineer of the Year. Having worked extensively across Glasgow, Graeme partnered with Dougie to form Heatsafe Heating Ltd, where both directors continue to deliver high standards of service.

Served areas
  • Falkirk, Stirling, Cumbernauld, Glasgow
Business details
  • Year established: 2011
  • Licensed
  • Insured
Highlights and features
  • Award-winning trusted local boiler installation company
  • Gas Safe registered heating and plumbing specialists
  • Comprehensive boiler service, repair and installation
  • Serving Glasgow, Falkirk, Edinburgh and surrounding areas
  • Five-star rated for reliability and professionalism
  • Flexible finance options available for customers
Associations and certifications
  • Gas Safe
Payment methods
  • Debit cards
  • Credit cards
Services
Boiler Installation At Heatsafe Heating Ltd we combine expert knowledge with genuine care for our customers, offering professional boiler installation across all property types. Our engineers are fully certified, safety checked, and insured, giving you absolute confidence in the service provided. We aim to deliver efficiency, comfort, and reduced energy costs with every installation.
Boiler Repair Boiler faults can be stressful, but Heatsafe offers the reassurance of swift, expert repairs. Drawing upon more than 15 years of experience, we handle all makes and models with precision. Equipped with advanced diagnostic tools, we quickly locate and resolve problems. Our service is built on professionalism, safety, and competitive pricing, ensuring peace of mind during unexpected breakdowns.
Central Heating Heatsafe Heating is committed to keeping homes warm and safe through professional central heating services. Our qualified engineers can resolve issues such as faulty valves, burst pipes, and radiator leaks with confidence and precision. With years of experience and a strong dedication to quality, we provide tailored solutions that our customers can trust and rely upon completely.
Gas Services Heatsafe Heating Ltd approaches every job with a strong focus on safety and compliance. Our Gas Safe engineers are trained to handle appliance installations, repairs, and safety checks with complete professionalism. Landlord certificates and property services are carried out efficiently to reduce inconvenience. We maintain excellence in workmanship while safeguarding every customers home.
Combi Boiler At Heatsafe Heating Ltd, we install and replace combi boilers with precision and professionalism. These compact systems offer quick access to hot water and require no separate tank, making them highly efficient. Each installation is completed by our experienced engineers, utilising only high-quality, energy-efficient boilers from trusted brands to ensure optimal performance and satisfaction.
People
Dougie
Dougie
Director & Gas Engineer
Dougie has more than 20 years experience in the heating and plumbing trade, his passion and experience really shines through. Having completed his pipe fitting apprenticeship SVQ Level 3 city and guilds straight from school. Dougie then gained experience working as a foreman in London. In 2004 after working away from home for years, Dougie decided to start an apprenticeship with at Scottish Gas, gaining his NICEIC ACS gas qualification. From there he worked as a service and repair engineer with Scottish Gas covering Falkirk until 2011 before he started up Heatsafe Heating Ltd.
Graeme
Graeme
Director & Gas Engineer
Graeme left school straight into an apprenticeship as a Thermal Insulation engineer. After qualifying with a SVQ level 3 city and guilds Graeme decided to go back to college where he completed a HND in electrical engineering. In 2004 he started his apprenticeship with Scottish Gas where he gained his NICEIC ACS gas qualification. A year later Graeme won Scottish Gass newly qualified engineer of the year award beating off stiff competition from all over Scotland. Graeme worked as a service and repair engineer covering Glasgow until 2011 before he started up Heatsafe Heating Ltd.
Reviews (24)
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Stewart Fraser
Sep 09, 2025
Efficient professional service from Heatsafe engineers installing a new boiler in our loft..
Took great care to ensure the job went as smoothly as possible and tidied up after themselves. Very knowledgeable and highly skilled
Valerie Williams
Aug 28, 2025
Graeme and his team did a great job of replacing our old boiler, doing a power flush and fitting 10 radiator thermostats. No mess, neat job and hassle-free experience. Would recommend to anyone.
Susan Matheson
Aug 25, 2025
Absolutely delighted with the service provided by Heatsafe, they were a pleasure to deal with, everything was explained thoroughly and our quotation for a new boiler installation was provided on the same day. On the day of the installation Graeme and Brendan arrived on time, were very professional and neat and tidy in their work. Communication was spot on at all times. Would happily recommend Heatsafe to anyone and wont hesitate to use them again for any future jobs.
Keith Robinson
Aug 03, 2025
Heatsafe Heating Ltd recently fitted a new boiler for me, and provided and excellent service from start to finish. I have no hesitation in recommending them.
James Gilbert
Jul 23, 2025
Fantastic service from Heatwave. They installed a new combi boiler in one day. No mess, tidied up after themselves and a very neat install. Could not have asked for more. Thank you
Ruth McKinlay
Jun 21, 2025
Always on time, quick and efficient. I use heatsafe every year for our boiler service and we never have any issues!
Campbell Forsyth
Jun 12, 2025
Heatsafe Heating Limited - Exceptional Service!

I couldn't be happier with the incredible service provided by Heatsafe Heating Limited! This is the second central heating boiler we've had installed by them, and we continue to trust them for all our servicing needs. Graeme and Brendan were absolutely fantasticso professional, neat, and tidy in their work. They kept us updated every step of the way, ensuring the entire process was seamless.

What makes Heatsafe stand out is their consistent quality and care. Its not just usfriends, neighbours, and family members have also had new boilers installed by them and have been equally impressed. Their products are outstanding, and the service truly sets them apart.

If you're looking for a reliable, top-notch heating company, I wholeheartedly recommend Heatsafe Heating Limited. They deliver excellence every time! Thank you, Graeme and Brendan, for your amazing workwe're so grateful!
Hayley
Apr 05, 2025
Arrived very quickly and resolved the issue within 24 hours! And managed to avoid waking a sleeping baby whilst carrying out the work, highly recommend!
Thomas Paterson
Apr 05, 2025
Fantastic service from Graeme, very helpful with any questions i asked.
Boiler was installed in no time! Very tidy and professional.
I Highly recommend Heatsafe Heating LTD and will be using them again in the future. Very Happy Customer :-)
Gavin Marshall
Apr 02, 2025
Heat safe service our boiler at a flat we own - I book it in and they show without fail every year - clean efficient polite trustworthy and fair pricing! Lovely to deal with!
David Kell
Mar 07, 2025
You can rely on them to do a professional job and are very pleasant. The communication with Siobhan is very good progressing the quote and making the necessary arrangements. Came on time, did great job and left the place clean and tidy.
Jennifer Jack
Feb 12, 2025
Engineer appeared promptly and carried out service efficiently leaving the place clean and tidy. He also gave advice about fixing a problem with my shower. Much appreciated!
Ross McGinlay
Feb 02, 2025
Excellent company, outstanding professionalism and service from start to finish, very impressed. Will certainly use them again and would not hesitate to recommend to friends and family.
Michelle
Jan 23, 2025
Great Service. Second time we have used them to install a new boiler (two separate addresses) that's how good our experience has been. Would highly recommend.
Sean O'Callaghan
Jun 29, 2024
Had an excellent experience and great service from the guys at Heatsafe. Very professional to deal with from start to finish, nice and tidy when working indoors and polite throughout. Would highly recommend them for new boiler installations.
Elaine MacKenzie
Jan 17, 2024
I have been using Heatsafe Heating for many years now. They have installed an entire central heating system in my previous home, carried out my annual services, carried out repairs & replaced my boiler in my current property. I have always found them to be friendly, professional & very reliable & have been very happy with all the work they have carried out over the years & with their prices.
I would highly recommend Heatsafe Heating to anyone looking for a heating engineer.
Martin Macd
Aug 26, 2023
Highly recommend Heatsafe, had new combi boiler installed and replaced old boiler and tank. From the first phone call, their service was outstanding. Arranged a sameday visit, fast and competitive quotes. Scheduled work took place quickly over the weekend. The team were highly professional, and work done on time and clean up after was spotless.

Will be recommending them to all.
Wendy Geoghegan
Apr 24, 2023
Excellent service from Dougie and his team . I phoned for a quote for a boiler as mine was broken . Dougie arrived on time the following day. Then emailed a quote to me the following day. The guys arrived on time after kindly fitting me in, a few days later, to install my new boiler. The job was to a high standard and finished within the day .As stated. Dougie and the team were polite and courteous at all times. I would definitely recommend Heatsafe Heating to my friends and family .
David McDonald
Mar 23, 2023
Hive standard fitted to my new home and I must say I was very impressed. From my first contact with Heatsafe I was addressed politely and my request for a quote was handled professionally with a welcome outcome in a competitive price.
The installation was punctual and professionally carried out and I am very pleased to recommend Heatsafe Heating Ltd to anyone.
Scott Hendry
Mar 04, 2023
After a fair bit of research and shopping around I chose heatsafeheating to install a new boiler and some radiators. Dougie and the team were nothing but professional. Service was great and they have done a great job with install. I highly recommend heatsafe for any of your heating needs.
Julie Hunter
May 17, 2022
Dougie and his team arrived on time to remove our old boiler + water tank and install a new combi boiler, which they did effortlessly and with no mess.All the work was carried out to a professional standard and within all COVID guidelines. The guys were very friendly and kept us informed of their progress. Once the job was finished they left the place spotless. We would highly recommend them.
John Anderson
Feb 08, 2022
very good service, got a quote for a new boiler very quickly, as my old boiler had packed up altogether ,plus good price and good warranty too .Job carried out very professionally ,neat and tidy work no mess ,fuss, would recommend. thanks.
Diane Kenny
May 29, 2021
I contacted Heatsafe as our existing boiler has broken down. I received a phone call and was very quickly given a quote. We decided to go ahead and the new boiler, with a few chosen extras, was fitted today. Both Dougie and Graeme were extremely polite, helpful, courteous and professional. They covered our floors and worktops in the kitchen, and when they had finished they cleared away any mess and wiped down and sanitised our surfaces. We now have a lovely warm house and plenty hot water. I would not hesitate to recommend this company to anyone.
Lynne G.
Jan 18, 2021
Graeme, Dougie and Marc have just replaced our boiler and were amazing from start to finish. They went above and beyond, working late on a Friday to get the hot water back on for our young family. The big company we had a maintenance contract with were completely useless so we are extremely glad to have found the guys at Heatsafe, they definitely saved the day. Reliable, friendly, punctual and tidy, no hesitations at all in recommending them.