Business Details
12 Years
experience
Emergency
services
Expert Boiler & Plumbing Services in Stoke on Trent
SDB Plumbing & Heating was founded in 2014 with a commitment to delivering exceptional plumbing and heating solutions. Built on principles of trust, honesty, and industry expertise, we specialise in boiler installations, servicing, and emergency repairs for both domestic and commercial clients. Our Gas Safe Registered engineers (No. 563340) bring decades of combined experience, ensuring every project meets the highest standards of workmanship.We prioritise transparent communication, tailoring solutions to individual client needs while maintaining energy efficiency and compliance with industry regulations. Our dedication to customer satisfaction extends beyond installation, offering ongoing support and maintenance to ensure long-term reliability.
Services
Boiler Installation
Gas Safety Certificates
Emergency Repairs
Smart Thermostats
Bathroom Installation
Underfloor Heating
Servicing
Renewable Energy Systems
Legionella Testing
Details
- Year established: 2014
Highlights and features
- Gas Safe Registered engineers with 30+ years of industry experience
- Transparent pricing with no hidden extras
- Tailored heating solutions for residential and commercial properties
- 24/7 emergency boiler repair service
- Commitment to energy-efficient, compliant installations
Associations and certifications
- Gas Safe Register
What people say
Fantastic company
Efficient service
Knowledgeable engineers
No hidden costs
Prompt emergency response
Services
Boiler Installation
We specialise in A-rated boiler installations to reduce energy bills and carbon footprints. Our Gas Safe engineers assess your property's needs, recommend suitable models, and ensure compliant, efficient installations. All work includes manufacturer guarantees and post-installation maintenance advice.
Gas Safety Certificates
Landlords and businesses receive annual Gas Safety Certificates through thorough inspections. Our engineers identify potential hazards, ensure regulatory compliance, and provide documentation for legal requirements, with discounts available for combined servicing packages.
Emergency Repairs
24/7 emergency boiler repairs address urgent heating failures. Our rapid-response team prioritises winter emergencies, with transparent pricing and same-day fixes for common issues like pilot light failures and system leaks.
Smart Thermostat Installation
We install Hive, Nest, and Honeywell smart thermostats to optimise energy use. Our engineers configure remote control features, geofencing, and weather-responsive settings to enhance comfort while reducing bills by up to 25%.
Underfloor Heating
Custom underfloor heating installations combine energy efficiency with even warmth distribution. Our experts design systems for new builds and renovations, integrating with renewable energy sources for sustainable long-term performance.
People
Sam Ball
Director
Founded SDB in 2014 with plumbing expertise since 2007. Holds advanced qualifications in domestic and commercial heating systems. Oversees technical operations and customer service standards.
Steve Harrower
Gas Engineer
40-year industry veteran specialising in gas appliances and air conditioning. Combines technical mastery with customer-focused communication. Provides mentorship to junior engineers.
Matt Smith
Underfloor Heating Specialist
Expert in bespoke underfloor heating systems for residential and commercial projects. Manages complex installations requiring precision thermal engineering and system integration.
Karen Ball
Operations Manager
Coordinates scheduling and client communications. Ensures punctual service delivery and manages administrative workflows to maintain operational efficiency.
Dave Ball
Purchasing Director
Leverages 30 years' supplier relationships to source premium components at competitive prices. Ensures material quality aligns with project specifications and industry standards.
Questions
What areas do you cover?
We serve Staffordshire and Cheshire, including Stoke on Trent, Leek, and Congleton for domestic and commercial plumbing needs.
Are you Gas Safe registered?
Yes, our Gas Safe registration number 563340 confirms our engineers' qualifications for safe gas appliance installations and repairs.
Do boiler services include emergency repairs?
We offer separate servicing and emergency repair services, though regular maintenance reduces unexpected breakdowns requiring urgent attention.
Can smart thermostats reduce energy bills?
Yes, Hive, Nest, and Honeywell smart thermostats can lower heating costs by 10-25% through automated scheduling and remote temperature control.
What's included in a boiler service?
Our engineers perform safety checks, component inspections, gas tightness tests, and efficiency optimisations during annual boiler servicing visits.
Do you offer commercial heating solutions?
We design and install bespoke heating systems for businesses including hotels, care homes, and factories across Staffordshire and Cheshire.
