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Book Your Boiler is a nationally recognised provider of comprehensive plumbing and heating solutions. We cater to households and businesses across the UK, offering dependable services that address both emergency repairs and long-term installations. With a dedicated team of accredited engineers, our firm is driven by an unwavering pursuit of technical excellence and client satisfaction.

Founded with the goal of transforming the customer journey, Book Your Boiler emerged as a response to the lack of personalised, high-quality service in the market. We are committed to delivering value through each project, fostering relationships built on trust and transparency. Our mission is grounded in providing safe, effective, and eco-conscious plumbing and heating options. By investing in top-tier talent and continuous innovation, we aim to set a new benchmark for reliability and professionalism in the industry.

Served areas
  • We serve Caerphilly, Cardiff, Newport, and others across South Wales.
Business details
  • Licensed
  • Insured
Highlights and features
  • Customer-focused service tailored to your unique needs
  • Friendly, professional team ready for any job size
  • Top-quality materials ensure long-lasting installations
  • Trusted workmanship backed by quality assurance
  • Serving all of South Wales, based in Caerphilly
  • Featured on TradeQuotes and The Big Red Directory
Payment methods
  • Cash
  • Debit cards
  • Credit cards
Services
Boiler Installation At Book Your Boiler, we specialise in expert boiler installations, carried out by Gas Safe registered engineers. Our services are tailored to deliver optimal energy efficiency and comfort in your home. We work with industry-leading manufacturers such as Worcester Bosch and Vaillant, offering up to 10-year warranties. With clear pricing and flexible payment options, we ensure a smooth installation process from start to finish.
Boiler Repair Our boiler repair service is built on reliability, expertise, and a strong commitment to customer satisfaction. We understand the inconvenience of heating issues and respond with urgency and precision. Each repair is handled by skilled professionals who adhere to strict UK standards for safety and energy efficiency. Trust us to keep your home warm and operating smoothly.
Air Conditioning At Book Your Boiler, we deliver expert air conditioning services to ensure reliable climate control in your home or workplace throughout the year. Our certified engineers provide tailored solutions for installation, maintenance, and repair. We focus on improving indoor comfort while enhancing energy efficiency. Every system is installed to UK standards with full post-installation testing.
Gas Engineer With a reputation built on reliability and professionalism, Book Your Boiler offers fully certified gas engineering solutions throughout Cardiff. Our experienced team handles everything from installations and servicing to emergency callouts. We ensure compliance with all safety regulations and provide clear, upfront costs. Our mission is to keep your heating systems running safely and efficiently year-round.
Plumbing Our plumbing service is committed to delivering outstanding results, from urgent repairs to routine upkeep and comprehensive installations. Clients can rely on our expertise and dedication to high standards. Each job is approached with precision and care. We pride ourselves on being a trusted provider of reliable plumbing solutions for every need.
Reviews (14)
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Rory Murtagh
May 16, 2025
We've had a problem with a leak in the shower. Chad came out and has been a breath of fresh air, sending videos and photos so we could see the investigations. He's extremely helpful, personable and reliable. I would have no hesitation in recommending him. Thankyou chad
Louisa Adams
May 11, 2025
so happy I went with Book your Boiler- I chose this company after much searching, this one ticked all the boxes,
I had a radiator install in bathroom, (not a straightforward job) and a outside tap.
Chad and Adam lovely proffessional,knowledgeable guys, couldn't fault their work, very high standards all round, from install, punctuality, orderly and clean and affordable prices.
After several tried and tested plumbers, it is great to finally find one, that meets all your expectations.
highly recommend
Anne M.
Apr 18, 2025
I recently had to have a new electric hot water tank installed, and I couldn't be happier with the service that Chad Greenway Heating provided.

From my initial request for a quote to completion of the work Chad and Kelly were friendly and incredibly professional keeping me informed every step of the way, ensuring I always knew what was happening and when. On top of that, the prices were very competitive!

I highly recommend and will definitely return for future needs including an annual boiler service. Thank you Chad and Gavin too for all your hard work on installation day.
Max Jamieson
Feb 11, 2025
Chad and the team are very professional and well mannered. The work they did for the small jobs I had were upto an excellent standard. I would highly recommend chad and his team to anyone. Very reliable and well priced! Definitely will use again in future!
Jen
Jan 02, 2025
I cant recommend Chad enough. He installed my boiler 5 years ago and has serviced it every year since. He's been happy to help me when I've had plumbing problems too.
He's reliable and efficient and his work is good value for money.
Melody Lois
Nov 19, 2024
Chad was really communicative before arriving, and respectful, friendly and diligent once here. He was very knowledgable, explaining what work he carried out as well as taking time to explain functionality of my newly fitted thermostat. Great service
Christopher Woodgate
Oct 21, 2024
Excellent job completed
Great communication before during and after
All in all a very good experience
Very good tradesmen
Can recommend highly 5*
Wendy Smith
Oct 16, 2024
Excellent and prompt service! My Mums boiler stopped working last Friday and I thought I would struggle to get someone out the same day and was anxious as my Mum is over 90. Chad got back to me straight away and was there within 30 minutes. He tried to repair the boiler on the day but informed us that it would need a replacement pump. He got back to me straight away with a very reasonable quote which we accepted and was over to my Mums house on Monday morning as soon as he got the part and fitted it promptly. Very efficient - would definitely recommend!
Bethan Griffiths Banks
Aug 02, 2024
Great professional company to deal with and communication was excellent all the way through the job, which ended up being more difficult than initially thought. They worked around the complications, and kept us up to date on progress. Would recommend Chad.
Debbie Goodman
Jun 29, 2024
Dream en-suite created by Chad & his team in conjunction with Castle Bathrooms. Excellent communication throughout the project. Would happily use this company again.
Paul Stern
Apr 21, 2024
Fast and efficient, turn up when they say they will. Finally found a Plumbing company thats reliable.
Barney Hawthorne
Apr 11, 2024
Great service from Chad Greenway and his team. Prompt, polite and efficient!
Grant Whittle
Jan 23, 2024
I cannot recommend Chad and his team enough. I wasnt waiting around for them to arrive, very punctual. Completed the work quickly and explained what the issue was and how it needed to be fixed with timeframes of how long to complete the work. Good value for money.
Summer Meng
Aug 09, 2023
We highly, highly recommend Chad and his team. They were ultimate professionals, knew what they had to do, and dealt with all the surprises that crop up during any renovation.
We had a new bathroom, with panel walls, and kitchen, plus all the utilities that go with that. Plumbing, gas, electrics, ventilation. Plus all of the trusted trade contacts for plastering, carpentry.
Such a pleasure dealing with experienced trades people. Made our life 100x easier during what can be a stressful time.
Use this team. Youll be glad you did, trust us!