Business Details
39 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Gillingham
Established in 1987, Diamond Heating & Plumbing and Plumbing has built a reputation as a trusted family-run business serving Gillingham and the wider Medway area. Our Gas Safe registered engineers deliver comprehensive heating, plumbing, and gas safety solutions to residential and commercial clients. With over 35 years of combined experience, we specialise in boiler installations, emergency repairs, power flushing, and landlord gas safety checks. Our commitment to quality is demonstrated through our use of premium materials, state-of-the-art equipment, and adherence to the highest industry standards. We maintain 24/7 emergency services to address urgent plumbing and heating issues, ensuring minimal disruption to our clients' daily lives.Our team's expertise extends to bathroom renovations, smart thermostat installations, and system maintenance, with more than 70% of our work coming from repeat customers and referrals. We prioritise transparency in all dealings, providing detailed service records and fixed-price quotations with no hidden costs. Our engineers are trained to work on all major boiler brands, offering up to 10-year warranties on installations. As a locally registered company (09522098), we combine technical excellence with a personal touch, ensuring every client receives tailored solutions that meet their specific requirements.
Services
Boiler Installation
Plumbing Services
Gas Safety Checks
Power Flushing
Smart Thermostats
Bathroom Installations
Emergency Repairs
Details
- Year established: 1987
Highlights and features
- 35 years of combined experience in heating and plumbing services
- Gas Safe registered engineers for certified safety compliance
- 24/7 emergency response for urgent plumbing and heating issues
- Use of premium quality materials and modern equipment
- Over 70% of work comes from repeat customers and referrals
Associations and certifications
- Gas Safe Register
What people say
Excellent service
Very professional
Fair price
Would recommend
Transparent fault explanation
Services
Boiler Installation
We provide complete boiler installations using industry-leading manufacturers' equipment with up to 10-year warranties. Our Gas Safe engineers assess your heating requirements and recommend the most efficient system for your property. The installation includes full compliance documentation and building control notification, with engineers providing operation guidance post-installation.
Gas Safety Checks
Our Gas Safe engineers conduct comprehensive safety inspections for rental properties, checking all gas appliances and pipework. We issue electronic gas safety records and provide annual reminders. This service ensures compliance with legal requirements while protecting tenants from gas-related hazards.
Emergency Plumbing
Available 24 hours a day, our emergency service addresses urgent issues like leaks, no heating, and pressure problems. Engineers carry standard parts for immediate repairs and prioritise rapid response times. We handle both domestic and commercial emergencies with minimal disruption to property operations.
Power Flushing
This service removes sludge and debris from heating systems using specialist equipment. It resolves cold spots, noisy radiators, and inefficient heating. The process improves system efficiency, extends boiler lifespan, and restores optimal performance for consistent warmth throughout properties.
Smart Thermostats
We install smart thermostat systems that enable remote heating control via mobile devices. Our engineers advise on suitable models with features like weather adaptation and presence detection. The installations optimise energy efficiency while maintaining comfort levels in residential and commercial properties.
People
Fred Woolley
Director
With over 30 years in the industry, Fred leads our engineering team. He personally oversees complex installations and ensures quality standards. His expertise in boiler systems and customer service drives our company's technical excellence.
Lynn Brookman
Office Manager
Lynn coordinates our service scheduling and customer communications. She manages the free quotation process and ensures timely engineer dispatch. Her organisational skills maintain our efficient service delivery across Medway.
Ryan Cooper
Plumber
Ryan specialises in domestic plumbing repairs and bathroom installations. He handles both routine maintenance and emergency call-outs. His attention to detail ensures clean, lasting solutions for residential clients.
Kieran Williamson
Plumbing and Heating Engineer
Kieran focuses on boiler servicing and gas safety checks. He conducts annual inspections and emergency repairs. His technical knowledge covers all major boiler brands and modern heating systems.
Questions
Are your engineers Gas Safe registered?
Yes, all our heating engineers are Gas Safe registered and carry valid identification. This certification ensures compliance with UK gas safety regulations.
Do you offer emergency services outside normal hours?
We provide 24/7 emergency plumbing and heating services. Our team responds to urgent issues like leaks, no heating, and gas safety concerns at any time.
How can I get a free quotation?
Contact us via phone or our online form to request a free assessment. One of our engineers will visit at your convenience to evaluate requirements and provide a fixed-price quote.
What areas do you cover?
We operate across Gillingham, Medway, Maidstone, Sittingbourne, and Swale. Our services extend to both residential and commercial properties in these locations.
Do boiler installations include warranties?
All new boiler installations come with up to 10 years parts and labour warranty. We provide documentation and register installations with Gas Safe for compliance verification.
How often should I service my boiler?
Annual servicing is recommended to maintain efficiency and validate warranties. Our engineers perform comprehensive checks and provide service records for compliance purposes.
