Expert Advice, Quality Products, Competitive Prices
Who we are
IPM Plumbing, Heating and Bathrooms Ltd is a family-run business based in St Helens, passionate about delivering exceptional plumbing, heating, and bathroom services to our community. Established in 2007, we have over 60 years of combined experience in the industry, ensuring our customers receive the highest quality workmanship and customer service.
Our team, led by Ian and Julie Fisher, is supported by Peter and Martin Langley, with Nicola, Danny, and Arron working alongside them. We pride ourselves on building strong relationships with our clients, understanding their individual needs and offering tailored solutions.
What we do
We offer a comprehensive range of services and products, encompassing:
Plumbing Services
- Emergency plumbing repairs
- Bathroom and kitchen installations and repairs
- Leak detection and repair
- Boiler installation, repair, and servicing
- Landlord Gas Safety Checks
Heating Services
- Central heating installations, repairs, and servicing
- Boiler upgrades and replacements
- Underfloor heating systems
- Heat pump installations
Bathroom Services
- Bathroom design and installation
- Wet room and shower conversions
- Disabled bathroom installations
- Vanity unit and toilet replacements
Products
We also sell a wide range of quality products to meet all your needs, including:
- Boilers from leading manufacturers
- K-Rad radiators and ITherm thermostats
- Plumbing fittings and end-feed systems
- A vast selection of bathroom fixtures and furniture
Our commitment
We are committed to:
- Providing exceptional customer service through clear communication and responsiveness
- Delivering high-quality workmanship that exceeds expectations
- Offering competitive prices that represent excellent value for money
- Maintaining the highest levels of safety and professionalism in all our work
Our values
Our core values guide our actions and interactions:
- Customer focus: We are dedicated to understanding and exceeding your needs.
- Integrity: We conduct ourselves with honesty and transparency in all our dealings.
- Quality: We deliver exceptional workmanship and use only the highest quality materials.
- Continuous improvement: We are committed to ongoing training and development to stay ahead of industry trends.
- Community: We believe in supporting and contributing to the St Helens community.
Get in touch
If you require professional plumbing, heating, or bathroom services in the St Helens area, contact IPM Plumbing, Heating and Bathrooms Ltd today and let us exceed your expectations.
Excellent Customer Service
The reviews for this business are overwhelmingly positive, with every reviewer giving a perfect 5-star rating. The customers praise the helpfulness and knowledge of the staff, who go above and beyond to assist with queries and provide expert advice. Many reviewers mention being impressed with the competitive pricing and the ease of doing business with this company.
Detailed Illustrations of Excellent Service
The reviews provide specific examples of the excellent service received. For instance, one reviewer was delighted with the staff's ability to fit a Dudley flush and recommended that customers ask for help or ring them for any problems. Another reviewer appreciated the staff's willingness to explain how to fit the product, and several reviewers mentioned being impressed with the staff's knowledge of their products and services.
Consistent Theme of Exceptional Customer Service
What stands out in these reviews is the consistent theme of exceptional customer service. Every reviewer praised the staff, mentioning specific examples of their helpfulness and professionalism. The reviewers also appreciated the competitive pricing and the ease of doing business with this company.
