Trust our Tonbridge plumbers to solve your plumbing issues!
At Kentish Plumbers, we take pride in providing expert plumbing and heating services to the residents of Tonbridge and the wider areas of West Kent. With years of experience in the industry, our team of highly skilled engineers is dedicated to delivering top-notch solutions to all your plumbing and heating needs.
Our Services
We offer a comprehensive range of services designed to cater to all your plumbing and heating requirements. From boiler installation and repair to general plumbing and bathroom services, we have got you covered. Our team of experts will work closely with you to understand your needs and provide tailored solutions that meet your specific requirements.
Our boiler services include new boiler installations, boiler repairs, and boiler servicing. We understand the importance of a reliable heating system, and our team is committed to ensuring that your boiler is running efficiently and safely. Our general plumbing services cover everything from leaky taps to burst pipes, and we are available 24/7 to tackle any emergency plumbing situation. Additionally, our bathroom services cover bathroom refurbishments, shower installations, and all other bathroom-related projects.
Our Values
At Kentish Plumbers, we are committed to providing exceptional customer service, and our team is dedicated to ensuring that every customer is completely satisfied with our services. We take pride in our workmanship, and our engineers are fully qualified and insured to provide the highest standards of quality and expertise. We understand the importance of punctuality, and our response time is unmatched. Our team is always friendly, honest, and respectful, and we strive to build long-term relationships with our customers.
Why Choose Kentish Plumbers
There are many reasons why you should choose Kentish Plumbers for all your plumbing and heating needs. Our response time is quick, and our team is available 24/7 to tackle any emergency situation. Our engineers are highly experienced and qualified, and we use only the latest technology and industry standards to ensure that our work is of the highest quality. We pride ourselves on our customer service, and we always strive to leave every customer satisfied with our services.
Disappointing Experience
James Treweek expresses his disappointment with Kentish Plumbers, stating that he paid for a new boiler only to be charged an extra 108 and left with water damage due to a leak caused by the installation. He notes that the leak was initially ignored, and it wasn't until he persisted that the plumber returned to investigate and repair the issue. The reviewer feels that the company prioritizes profit over doing a good job.
Exceptional Service
On the other hand, the remaining seven reviewers share a positive experience with Kentish Plumbers. They praise the company's prompt and professional service, with several mentioning excellent communication from the staff. The plumbers were described as courteous, hard-working, and tidy, with some even going above and beyond to ensure a job well done.
Key Issues and Highlights
Key issues raised by James Treweek include:
- Poor communication regarding additional charges
- Lack of investigation into the cause of the leak during the initial installation
- Prioritization of profit over doing a good job
- Dismissive attitude towards customer concerns
Highlights mentioned by the positive reviewers include:
- Prompt and professional service
- Clear and effective communication from the main office
- Courteous and hard-working plumbers
- Tidy completion of jobs
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