Professionalism, Responsibility, Competence
R Dakin & Sons is a family-run plumbing and heating business based in Bradford, established in 1957. Our three generations of plumbers and gas engineers have built up a solid reputation in the area, with Richard and Alan forming the latest generation to continue the business. Together with a team of experienced engineers, plumbing specialists, and general specialists, we provide a full range of plumbing and heating services to homes throughout the Bradford area. We offer competitive quotes on all work, and are fully insured and Gas Safe registered for total peace of mind. We also provide specialised work for Age UK, as a trusted trader, and offer emergency callouts.
Boilers and Central Heating
At R Dakin & Sons, we offer a tailored service throughout the Bradford area. From new boiler installations to ongoing maintenance, we are your go-to choice. We provide a comprehensive boiler and central heating service, including installation, maintenance, and repair. We are Gas Safe registered and offer a range of energy-efficient boilers from leading manufacturers to suit your needs and budget. We can also help you with ongoing maintenance, including annual servicing, to ensure your boiler is running efficiently and safely. Our experienced engineers can also help with any central heating issues, including radiator problems, leaks, and faulty pumps.
New Bathrooms
At R Dakin & Sons, we can help you create the bathroom of your dreams. We handle everything, from initial designs through to those all-important finishing touches. We offer a comprehensive bathroom service, including design, supply, and installation of bathroom suites, tiles, and fixtures. We can also help with any plumbing work, including installation of showers, baths, sinks, and toilets. Our team of experienced professionals will work with you every step of the way to ensure you are completely happy with the final result.
General Plumbing
At R Dakin & Sons, we offer a full range of general plumbing services, from blocked drains to leaks. Our experienced team of plumbers can help with any plumbing issue, big or small. We offer a fast and reliable service, and are on hand to help with any emergency plumbing issues. We can also help with the installation and maintenance of appliances, including washing machines, dishwashers, and kitchen sinks. We pride ourselves on our high-quality workmanship, and are committed to providing a professional and friendly service at all times.
Meet the Team
At R Dakin & Sons, we are proud of our experienced and knowledgeable team. Our team of skilled professionals includes Alan, who joined the business at the age of 15, and Richard, who followed a similar path, joining the company at the age of 16. Richard still runs the company, on the values instilled by both his father and grandfather all those years ago. We also have Tom, our gas engineer and plumber, Brett, one of our general plumbers, and Owen, our apprentice. We are all committed to providing a high-quality service to our customers.
Overall Experience
R Dakin & Sons have received mixed reviews from their customers. While some customers have been highly satisfied with their services, others have expressed dissatisfaction with the pricing and work performed.
Pricing and Quality of Work
Some customers have praised the quality of work carried out by R Dakin & Sons, with one reviewer stating that the engineering team was "friendly, knowledgeble and did a great job". However, another customer felt that the work done was unnecessary and overpriced. This customer reported that a problem with a diffuser was identified and advised to have the work carried out, only to later discover that the diffuser had been correctly fitted and the work was not necessary.
Customer Service
R Dakin & Sons have received praise for their customer service, with several reviewers highlighting the prompt response to small jobs and excellent communication throughout the process.
Comparison with Other Providers
One customer compared the price of the work done by R Dakin & Sons with a competitor and found that the work carried out by R Dakin & Sons was more expensive. This customer felt that the additional cost was due to the company having missed the already-fitted diffuser and hoped that it was not an attempt to exploit their lack of knowledge.
Conclusion
Overall, R Dakin & Sons have received mixed reviews, with some customers being highly satisfied with their services and others expressing dissatisfaction with the pricing and quality of work.