Expert Plumbing and Heating Solutions for a Warmer and Safer Home
A Family-Run Business Delivering Heating & Plumbing Excellence
Ni-Pi (Liverpool) Ltd has been serving the homes and businesses of Liverpool and the surrounding areas for over 38 years. We are a family-run business with a focus on reliable, cost-effective solutions for all your heating and plumbing needs.
Our Expertise
We offer a comprehensive range of services, including:
Heating Services
- Boiler installation, servicing & repair
- Central heating installation & upgrade
- Underfloor heating
- Power flushing & system restoration
- Emergency repairs & maintenance
Plumbing Services
- Burst pipe repair & leak detection
- Installation & repair of showers, taps, and mixers
- Repair & maintenance of all plumbing fixtures and systems
- Gas safety inspections & certification
Beyond the Basics
- Renewable energy solutions & efficiency consultations
- Landlord safety certificates & property inspections
- Disabled adaptations & modifications
Our Commitment
Our team of experienced and qualified engineers are dedicated to providing:
- Prompt & responsive service: We understand that your time is valuable, so we strive to respond to emergencies quickly and efficiently.
- Accurate diagnosis & informed solutions: We identify the root cause of your heating or plumbing issues and provide clear recommendations for repairs or replacements.
- Quality workmanship: We use only high-quality parts and materials to ensure long-lasting, reliable solutions.
- Clear communication: We keep you fully informed throughout the process, explaining the problem, the solution, and the associated costs.
Contact Us Today
Whether you require a routine boiler service or urgent repairs to your plumbing system, Ni-Pi (Liverpool) Ltd is your reliable partner. Contact us today for a free no-obligation quote and let us help keep your home comfortable and your family safe.
Quality of Work
The reviews suggest that NiPi's work can vary in quality, with some customers reporting excellent service and high-quality work, while others have experienced issues with the workmanship. The company has received numerous 5-star reviews for their professionalism, punctuality, and competitive pricing. For example, George Sewell praised the company's competitive pricing, prompt service, and tidy workmanship. Similarly, Michael Bell was highly satisfied with the replacement of his old boiler, citing professional service from quote to after-service.
On the other hand, Christopher Walker, a plumbing and heating engineer with 22 years of experience, criticized the company's work, stating that the fitters had no idea about heating systems or basic mechanical principles. He also commented on the toxic workplace culture and indicated that the company prioritizes profits over quality work. Frank, another customer, praised NiPi's responsiveness, punctuality, and professionalism, but noted that the company's willingness to think outside the box for a solution was a major factor in his decision to choose them.
Customer Service
Customer service at NiPi has been a mixed bag, with some customers reporting excellent interactions and others experiencing difficulties. Several customers praised the company's responsive and helpful engineers, including Ian Noble, who praised the company's quick response to his boiler breakdown and Ed Chadwick, who appreciated the prompt service and friendly attitude of the plumbers. In contrast, Christopher was underwhelmed by the fitter's lack of action and thought the lady at the office was friendly but unhelpful.
Price and Value
Price and value have been a point of contention for some customers. Hoosehoyle reported that the company's standard of work varied depending on which fitter was involved and that they were slow to rectify issues. However, several customers appreciated the company's competitive pricing, with George Sewell noting that the price was "competitive" and Frank praising the company's value for money.
Conclusion
While NiPi has received many 5-star reviews for their professionalism, punctuality, and competitive pricing, there have also been criticisms of the company's workmanship and customer service. The company's willingness to think outside the box and provide expert advice has been praised by some customers, while others have reported issues with the quality of work and slow response to issues.
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