Plumbing and heating solutions for a warmer and healthier home
Welcome to Smiths Plumbing and Heating Limited, a company with a rich history of delivering exceptional plumbing and heating solutions to both domestic and commercial customers in Bishop's Stortford and surrounding areas. With over 60 years' combined engineering experience, we pride ourselves on providing a high level of personalised customer service, reliability, and expertise.
Our Services
We offer a comprehensive range of services, including:
Plumbing (Domestic & Commercial): From dripping taps to completely new systems, our team of plumbers is equipped to handle any plumbing installation and maintenance work for domestic and commercial properties.
Natural Gas Boiler Services: We recommend yearly inspection, analysis, and cleaning of your gas boiler to ensure it is working safely and efficiently.
Oil Boiler Services: Regular inspection, analysis, and cleaning of your oil boiler ensures it is safe to use and running efficiently.
LPG Boiler Services: To ensure your LPG boiler is working safely and efficiently, we recommend a yearly service, which includes analysis, cleaning of components, and inspection of the gas cylinder.
Power Flushing / System Cleanse: We offer two methods of cleaning your heating system, ensuring it's clean and efficient.
Unvented Hot Water Systems: Our engineers are qualified and certified to install all types of unvented and pressurised hot water systems.
Gas Safety Certificates: Our engineers provide gas safety checks on gas boilers, fires, hobs, and cookers.
Legionella Risk Assessment: Our engineers are qualified to provide risk assessment and testing for Legionella bacteria.
Our team of engineers is dedicated to providing a high level of expertise, professionalism, and customer service. We work closely with industries' top suppliers to deliver quality products and installation. Our highly trained staff thrive on offering you the best service we can, and we guarantee our work is of the highest standard.
Meet The Team
At Smiths Plumbing and Heating Limited, we are proud of our team's achievements and experiences. Our engineers are qualified and certified to provide the highest level of expertise and customer service.
Testimonials
We are proud of our testimonials, which speak volumes about our commitment to customer satisfaction and our expertise. Our customers say:
".The boys who worked on our central heating system were fantastic. They were polite, professional, and courteous, and the workmanship was excellent."
".Smiths Plumbing, you have done a first-class job, and I would not hesitate to recommend your company to anyone. The team leader, Sam, was outstanding."
".Your engineer, Andy, was very knowledgeable and identified the issue immediately and rectified the problem without delay. He was very professional yet friendly and didn't make a drama out of my crisis."
Our customers' words speak for themselves, and we are committed to maintaining the high level of service they have come to expect from us.
Job Vacancies
We are always looking for skilled and dedicated individuals to join our team. If you are interested in working for Smiths Plumbing and Heating Limited, please get in touch with us.
Overall Impressions
The reviews for Smith's Plumbing & Heating are largely positive, with many customers praising the company's friendly and professional service. The plumbers are described as knowledgeable and helpful, and the company's responsiveness and reliability are also praised. However, there are a few negative reviews that highlight issues with quality and customer service.
Positive Comments
Many customers have reported positive experiences with Smith's Plumbing & Heating, including:
- Friendly and helpful staff, both on the phone and in person
- Knowledgeable plumbers who can diagnose and fix problems quickly and efficiently
- Reasonable prices and good value for money
- Reliable and prompt service, with emergency situations dealt with quickly
- Professional and polite plumbers who take the time to explain what they are doing and why
Negative Comments
On the other hand, some customers have reported negative experiences, including:
- Long waiting times, which can be frustrating and unacceptable
- Poor quality work, such as a shower screen fitted too low
- Issues with the company's attitude and customer service, including neglecting loyal customers
Comparison
Overall, the positive reviews far outnumber the negative ones, suggesting that Smith's Plumbing & Heating is a reputable and trustworthy company. However, it is important to be aware of the issues that some customers have experienced, and to carefully consider the reviews before making a decision.
