Business Details
Emergency
services
24/7 Emergency Plumbing Services in Southampton
Established with over four decades of expertise, Prestige Plumbers is a family-run business dedicated to delivering reliable plumbing and heating solutions across the South Coast. Our team of fully qualified operatives provides 24/7 emergency services, ensuring rapid response times and efficient problem resolution. With a commitment to transparency, we offer free, no-obligation quotes and back our work with a 12-month guarantee. Based in Southampton, we serve domestic and commercial clients throughout Hampshire, Portsmouth, and surrounding areas, prioritising customer satisfaction through courteous service and technical excellence. Our vans are fully equipped to address issues ranging from burst pipes to central heating installations, minimising the need for repeat visits.Recognised for our accreditations and registered waste carrier status, we combine experience with innovation to meet modern plumbing challenges. Our testimonials reflect consistent praise for punctuality, professionalism, and competitive pricing, reinforcing our reputation as a trusted local provider. Whether handling minor repairs or large-scale installations, we maintain the highest standards of workmanship. Our dedication to continuous improvement ensures clients receive both traditional reliability and contemporary solutions tailored to their needs.
Services
Emergency Plumbing
Central Heating Repairs
Burst Pipe Repair
Saniflo Installation
Tap Replacement
Radiator Servicing
Pipework Replacement
Toilet Repairs
Heating Pump Repairs
Thermostat Installation
Highlights and features
- 40 years of experience in plumbing and heating services
- 24/7 emergency response with rapid call-out times
- Fully qualified and accredited plumbing professionals
- 12-month guarantee on all completed work
- Free, no-obligation quotes for all services
Associations and certifications
- Registered waste carriers
What people say
Fast, efficient, prompt
Excellent service
Highly recommend
Competitive pricing
Professional workmanship
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like burst pipes, leaks, and Saniflo malfunctions. With rapid response times and fully equipped vans, we resolve problems efficiently. Customers praise our punctuality and transparent pricing for after-hours emergencies.
Central Heating Installation
We install and repair central heating systems, including boilers, radiators, and thermostats. Our engineers ensure energy-efficient solutions tailored to property size and requirements. The 12-month guarantee covers both parts and labour for complete peace of mind.
Burst Pipe Repair
Specialising in burst pipe repairs, we use advanced techniques to minimise water damage and restore functionality. Our team provides same-day call-outs and durable fixes for both internal and external pipework across domestic and commercial properties.
Saniflo Installation
We install and repair Saniflo macerators for bathrooms and kitchens, ensuring compliance with water regulations. Our engineers handle complex installations in properties without traditional drainage, offering long-term reliability and expert advice.
Tap Replacement
From dripping taps to complete replacements, we fix leaks and install water-efficient models. Our service includes diagnosing underlying issues and providing cost-effective solutions, with minimal disruption to daily routines.
People
Sharon Hack
Phone Operative
Sharon serves as the first point of contact, prioritising customer needs with concise advice and efficient call handling. Her approach ensures clients receive accurate information and swift service coordination.
Terry Hack
Senior Plumber
With over 40 years in the industry, Terry specialises in complex plumbing and heating systems. His expertise ensures reliable solutions for persistent issues, mentoring apprentices while maintaining hands-on involvement in critical repairs.
Jamie Lindsay
Senior Engineer
Jamie has worked alongside Terry for 25 years, delivering precision in installations and repairs. His attention to detail and customer service has earned repeat business and strong client relationships across the South Coast.
Michael Chappell
Plumbing Engineer
Michael combines technical expertise with client communication, specialising in unvented hot water systems. His contributions have expanded the business through referrals and repeat contracts for both domestic and commercial projects.
Brett Bugden
Shower Installer
Brett focuses on shower and bath installations, adding tiling expertise to his role. As a new team member, he supports senior engineers while building his reputation for quality workmanship and customer care.
Questions
What areas do you cover?
We serve Southampton, Portsmouth, Hampshire, and surrounding areas including Eastleigh, Waterlooville, and Fareham with 24/7 emergency coverage.
Do you offer 24/7 emergency services?
Yes, our plumbers are available 24 hours a day, seven days a week for urgent plumbing issues like burst pipes and heating failures.
What guarantees do you provide?
All work comes with a 12-month guarantee covering both parts and labour for complete customer confidence.
Are your plumbers qualified?
All operatives are fully qualified, accredited, and experienced in domestic and commercial plumbing systems.
How quickly can you respond to emergencies?
We aim to dispatch a plumber within an hour and often provide same-day solutions for urgent repairs.
Do you offer free quotes?
Yes, we provide free, no-obligation quotes before any work begins to ensure transparency and budget clarity.
