Your Partner in Plumbing and Heating
At Uniheat (Oxford) Ltd, we have been providing quality plumbing and heating services to domestic and commercial customers across Oxfordshire, Buckinghamshire, and Berkshire for over 40 years. Our company is built on a foundation of exceptional customer service, commitment to quality workmanship, and a desire to exceed our customers' expectations.
Our Commitment to Quality
We believe that it is not just about completing the job, but about doing it right. Our team of experienced engineers is dedicated to providing both domestic and commercial customers with a comprehensive range of plumbing and heating solutions. From fixing leaking taps to designing and installing complex plumbing and heating systems for large commercial or industrial buildings, we take pride in our work and ensure that every job is completed to the highest standard possible.
Our Services
Our services include:
Domestic Services
- Plumbing solutions, from fixing leaks to installing new plumbing systems
- Heating solutions, from boiler installations to repairs and maintenance
- Renewable technologies, such as heat pumps and biomass boilers
Commercial Services
- Plumbing solutions for schools, colleges, and industrial premises
- Heating solutions for large commercial or industrial buildings
- Renewable technologies for commercial customers
Reputation and Experience
Our company has been established in Oxford since 1972 and has built a reputation for providing friendly, efficient, and reliable services. Our team of experienced engineers has more than 300 years of collective experience in the design and installation of plumbing and heating systems. We are proud of our long history and our commitment to providing exceptional customer service.
Customer Charter
We believe in treating our customers with respect and honesty. Our customer charter outlines our commitment to:
- Arriving on time or keeping customers informed of any delays
- Treating customers' properties with respect and leaving them in the same condition as we found them
- Explaining the problem and how we intend to fix it
- Charging honest prices for our work
- Not invoicing customers until after the job is complete
Why Choose Uniheat (Oxford) Ltd?
We believe that our experience, commitment to quality, and dedication to customer service set us apart from other plumbing and heating companies. We are proud of our reputation and our team of experienced engineers, and we are committed to providing our customers with the highest standard of service.
Professional Service Delivered
The first review from Maria Waldock praises Uniheat's service, stating that their technician, Chris, was professional, meticulous, and ensured that the repairs were done to the highest standards. Maria and her family were very satisfied with the service and would highly recommend Uniheat.
Dissatisfaction and Aggressive Behavior
On the contrary, Henry expresses his extreme dissatisfaction with Uniheat, claiming that the company's driver was aggressive and reckless, using foul language towards him and a young child in the car. Henry provides evidence in the form of a dashcam video and questions the company's condoning of this behavior.
Mixed Reviews for Boiler Services
Some reviews highlight Uniheat's impressive service for boiler maintenance and repairs. For instance, David Brunt, James, and Luke Doherty Op all praise Uniheat's prompt and reliable service. However, James claims that the company keeps replacing parts but still can't resolve the issue with his boiler.
Satisfaction with Heating Solutions
Other reviews, such as those from Angela, Patrick Gray, and Scott Fraser Head Office & Property Management Centre, express their satisfaction with Uniheat's heating solutions, including boiler services, maintenance, and installation. They praise the company's professional and friendly staff, high-quality workmanship, and reasonable prices.
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