A company you can trust. Choice, Service, and Quality.
Welcome to Heating World Hereford, a small family-run business established in 1976, based in Hereford. We take pride in providing a reliable, quality service to accommodate all of your boilers, bathrooms, plumbing and heating needs. Our team of experienced professionals is dedicated to ensuring that our customers receive the highest level of service. We serve both domestic and commercial clients, and our services cover Gas, Oil and LPG systems.
Our Services
At Heating World Hereford, we offer a comprehensive range of services, including:
Central Heating Installation
Our team of heating engineers is experienced in installing a wide range of central heating systems, from a boiler service to a full central heating installation. We have an experienced team of heating engineers based in Hereford, covering all of Herefordshire and surrounding areas such as Malvern, Abergavenny, Monmouth, Ludlow, Forest of Dean. We work on gas, oil & LPG boilers and appliances, where our engineers are gas safe and OFTEC registered.
Boiler Repairs and Servicing
We understand the inconvenience that a faulty boiler can cause, which is why we offer a fast and efficient boiler repair service. Our team of engineers is experienced in repairing and servicing a wide range of boilers, and we also provide landlords with gas safety certificates.
Plumbing
At Heating World Hereford, we know how hard it can be to find a reputable, reliable, and local plumber. So, call us today and let us take the stress and worry out of your plumbing tasks. We offer services in radiator installation, pipe repair, water storage tanks, power flushing & system upgrade.
Fires, Cookers and Landlords Gas Safety Certificates
We deal with Gas, Oil and LPG, and we provide landlords with gas safety certificates. Our engineers are gas safe and OFTEC registered, ensuring that your property is in safe hands.
Bathrooms
We have a superb bathroom and tile showroom at our office on Foley Trading Estate in Hereford, where you can visit by an appointment. We offer a comprehensive, free, 'no obligation' quotation for your job.
Our team of experienced professionals is dedicated to ensuring that our customers receive the highest level of service. We understand the importance of providing a prompt and efficient service, and we strive to ensure that all of our customers are completely satisfied with the work that we carry out.
Testimonials
"Austyn Johnson is a very impressive representative of your company. Capable, efficient and great customer relation skills. It was a pleasure to have him working in my home and he made the whole process of installing the boiler as painless as possible." - Mr. B Dummer
"Your engineer, Graham Hughes, did an excellent job of removing my old toilet and refitting the space left for the new toilet. I am also pleased with the Balmoral toilet supplied, which is very suitable for a senior person such as myself." - Mary Rhodes
"Can I just say what a fantastic job your engineer Kristian has just completed. He was both fast and efficient, as was the engineer who serviced my boiler just a week ago. I just hope that Homeserve are still using you when I next need a job doing." - Geraldine Denton
"I am happy to confirm my earlier comments regarding your staff who visit me to service my boiler. I have met one or tow of them now and they are all 'ace geezers'. I did make reference to the most recent visit by Kristian however, and I a pleased to say that it is a delight to welcome him here. He has a cheery and sincere disposition, and is evidently highly competent at what he does. With best wishes from a happy customer." - G Fisher
Company Performance
The company's performance is a mixed bag, with some customers reporting excellent service and others expressing disappointment and frustration.
Positive Experiences
Many customers have reported positive experiences with the company, citing efficient service, competitive prices, and helpful staff. Some have also praised the company's professionalism, high-standard workmanship, and reliability.
Specific Praise
Some customers have highlighted specific aspects of the company's service that they were impressed with, such as:
- Prompt responses to issues, with one customer reporting a same-day visit to address a burning smell from their boiler
- Friendly and helpful staff, with some customers mentioning that the staff went above and beyond to explain things to them
- Competitive pricing, with some customers feeling that the prices were fair and reflected the high-quality service provided
- High-standard workmanship, with some customers praising the quality of the work done on their bathroom refurbishments and boiler services
Negative Experiences
However, some customers have reported negative experiences with the company, citing unprofessionalism, lack of communication, and a willingness to take advantage of vulnerable customers.
Specific Complaints
Some customers have highlighted specific issues they had with the company, including:
- Cancellations of quote visits without adequate explanation or rearrangement
- Failure to follow up on requests for quotes or service
- Untrustworthy behavior and a lack of professionalism
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