Business Details
Emergency
services
Your Trusted Heating Partner in Swindon
We are a family-run business committed to delivering transparent pricing and quality service. Our expertise stems from hands-on experience with the appliances we recommend, all of which we have installed following manufacturer-specific training. We prioritise customer satisfaction through comprehensive after-sales support, including servicing and warranty management. Our team of Gas Safe and OFTEC-registered engineers ensures every installation meets rigorous safety and efficiency standards. With decades of combined experience, we offer tailored heating solutions backed by long-term manufacturer warranties, including up to ten years on select boiler models.Our dedication to energy-efficient systems reflects our environmental commitment, featuring boilers with high fuel efficiency and recyclable components. Customer testimonials consistently highlight our prompt service, professional conduct, and technical expertise, as demonstrated in urgent heating repairs and complex installations. We maintain open communication channels for ongoing support, ensuring clients receive both technical excellence and exceptional service throughout the process.
Services
Boiler Installation
Heating Servicing
Emergency Repairs
After-Sales Support
Energy Efficiency Solutions
Highlights and features
- We are Gas Safe and OFTEC-registered heating specialists
- Our engineers complete manufacturer-specific training programmes
- We offer 10-year warranties on selected boiler installations
- Family-run business with transparent pricing policies
- Proven track record of prompt emergency response service
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Prompt emergency response
Professional installation
Transparent pricing
Knowledgeable engineers
Reliable after-sales support
Services
Boiler Installation
We specialise in installing energy-efficient boilers with up to 10-year warranties. Our Gas Safe engineers fit leading brands following comprehensive manufacturer training. All installations include system flushing, magnetic filters, and smart controls for optimal performance and fuel efficiency.
Heating Servicing
Regular maintenance ensures safe, efficient boiler operation. Our OFTEC-registered engineers perform chemical cleaning, inhibitor treatments, and flue checks. We handle warranty claims and provide service records for all major boiler manufacturers across the South West.
Emergency Repairs
We prioritise urgent heating failures with rapid response times. Our Swindon-based team resolves boiler breakdowns, pressure issues, and system faults. Previous customers highlight same-day service for properties left without heating during winter periods.
After-Sales Support
Our dedicated support covers warranty management, thermostat programming, and system optimisation. We provide technical guidance throughout ownership, including chemical treatment top-ups and annual servicing reminders for properties in the South West region.
Energy Efficiency Solutions
We recommend climate-friendly boilers with 85% recyclable components and smart controls. Our Vaillant and Navien systems feature high-efficiency ratings and horizontal flue options. Consultations include energy-saving calculations to reduce running costs for residential properties.
People
Quenton
Sales Manager
With over 15 years in heating solutions, Quenton provides expert assessments and transparent quotations. He coordinates installations and ensures technical specifications match client requirements across residential properties in the South West.
Sean
Lead Engineer
Certified Gas Safe and OFTEC engineer with specialist training in Vaillant and Navien systems. Sean handles complex installations and emergency repairs, maintaining high standards in system efficiency and customer communication during service calls.
Ethan
Apprentice Engineer
Trainee engineer completing manufacturer-certified boiler training programmes. Ethan assists with installations and maintenance while providing clear technical explanations to customers, demonstrating strong potential in residential heating solutions.
Questions
What boiler brands do you install?
We specialise in Vaillant and Navien boilers, offering models with up to 10-year warranties. All engineers complete manufacturer-specific training for these brands.
Do you offer emergency heating repairs?
Yes, we prioritise urgent cases with rapid response times. Recent customers received same-day boiler replacements after extended heating failures in Swindon properties.
Are your engineers certified?
All engineers hold Gas Safe and OFTEC registrations. We maintain registration numbers 178405 and 9929 respectively, with ongoing manufacturer training programmes.
What areas do you cover?
We operate across the South West, focusing on Swindon and surrounding towns. Emergency callouts extend to Wiltshire, Gloucestershire, and Somerset properties.
Can you help with boiler servicing?
Yes, we provide annual servicing with chemical cleaning, inhibitor treatments, and efficiency checks. This maintains warranties and ensures safe operation of installed systems.
Is financing available?
We offer finance through Phoenix Financial Consultants, a Financial Conduct Authority-regulated credit broker. All applications undergo standard credit checks with multiple lenders.
